G11/20 AG M - Media Operations Specialist

Real opportunities. Real impact. Your career, redefined.(NOTE: A human reviews every application at Oceans, so please apply for only one position and only once a year—if you're a better fit for another role, we'll route your application accordingly and if we're not quite ready for you, we'll reach back out later).At Oceans, we believe that talent knows no boundaries. That's why we connect the best and brightest professionals with career-defining opportunities that challenge, inspire, and accelerate their career growth. Our community, whom we call Divers, don't just work—they dive deep, solve complex challenges, and make a real impact with global industry leaders. And in doing so, they don't just support bold ideas—they expand their skills, broaden their expertise, and grow their careers.We're hiring a Media Operations Specialist / Billing Liaison to support a leading full-service creative and media agency. This role sits at the heart of campaign delivery — ensuring flawless trafficking, accurate billing, airtight QA, and smooth operational coordination across Media, Strategy, Finance, and Creative teams.If you thrive in fast-paced agency environments, have razor-sharp attention to detail, and love keeping complex programs running with zero misses, this opportunity is built for you.AccountabilityAs the Media Operations Specialist / Billing Liaison, your success will be defined by operational accuracy, reliable campaign execution, and disciplined financial reconciliation. You will ensure campaigns launch correctly, run smoothly, and are reported transparently — while maintaining tight billing documentation.Here's how you'll make an impact:Campaign Setup, Trafficking & QATraffic paid media campaigns across Meta, Google Ads, LinkedIn, and programmatic platformsPerform full QA across creative assets, URLs, UTMs, tracking, naming conventions, bids, budgets, audiences, and placementsMaintain trafficking guides, internal specs, calendars, documentation, and platform requirementsEnsure all tagging and pixel requirements are met across GA, ad platforms, and analytics toolsCampaign Operations & ReportingMonitor campaigns daily for performance anomalies or delivery issuesFlag issues proactively to media buyers and strategistsGather screenshots, assist with wrap decks, and support reporting accuracyMaintain internal trackers, performance logs, and workflow documentationBilling Liaison & ReconciliationTrack pacing, spend accuracy, and discrepancies across campaignsSupport monthly billing reconciliation and collaborate with finance teamsMaintain clear documentation for billing auditsEnsure billing and operational processes run cleanly and consistentlyProcess Innovation & Continuous ImprovementImprove trafficking workflows, operational checklists, QA processes, and documentationResearch platform updates and propose optimizationsIdentify operational efficiencies and opportunities for testing new formats or workflowsCross-Functional CollaborationPartner with creative teams to confirm asset specs and delivery timingWork with analytics and strategy teams to implement measurement plansCollaborate closely with finance for billing and reconciliation tasksSupport training for interns or junior team members on trafficking/QA processesColleaguesYou'll work closely with internal and external stakeholders.At Oceans, you'll also receive guidance and support from our Operations Manager, who will help you succeed in the role and ensure that you're continuously growing and developing in your career.Skills & QualificationsAt Oceans, we believe in T-shaped individuals — those who bring deep expertise in one area, paired with broad curiosity and interests. As a Media Operations Specialist, your vertical strength will be campaign trafficking and QA, while your horizontal strengths will include reporting, billing accuracy, communication, and operational rigor.To excel in this role, you should have:Experience: 1+ years in digital media operations, ad trafficking, or media billingPlatform Skills: Hands-on experience with Meta Ads Manager, Google Ads, and LinkedIn Campaign ManagerTechnical Skills: Strong QA discipline; structured workflows; excellent Excel/Sheets proficiencyCommunication: Clear written and verbal English; able to report issues and updates reliablyMindset: Proactive, detail-oriented, organised, accountable, and comfortable with repetitive executionBonus Skills: Experience with programmatic platforms; GA4 or reporting tools; reconciliation workflows; creative spec knowledgeBonus SkillsExposure to programmatic platforms or DSPsExperience supporting billing reconciliation or spend pacingFamiliarity with Looker Studio, GA4, or similar reporting environmentsUnderstanding of creative specs for paid social, video, and displayDiversity of experience is core to Oceans. You are expected to work inclusively with individuals from a variety of backgrounds, ensuring that both personal and collective dignity are supported.During the interview process, you'll have the opportunity to showcase your skills in the following areas:Trafficking & QA: How you've set up and validated campaigns across platforms with zero errorsOperational Rigor: Examples of managing trackers, pacing logs, or billing documentation with accuracyProblem-Solving: How you've identified anomalies or campaign issues and escalated them proactivelyReporting Discipline: Your approach to gathering screenshots, supporting wrap decks, and maintaining consistencyCross-Functional Collaboration: How you've partnered with creative, finance, analytics, or media teams to ensure flawless executionRole SpecificationsThis is a remote role, where you will be expected to work a split shift with some overlap with our client's time zone. You will, however, be expected to be present for in-person training programs during your first 90 days with us. During the offer process, we'll share more information about our benefits and compensation philosophy, considering both market trends and individual factors.About OceansAt Oceans, we build remote teams that connect the world's top 1% of talent with visionary leaders. With us, you're not just doing a job—you're redefining your career with opportunities designed to unlock your potential. We welcome the chance to discuss the complementary parts of our business during your interview process and encourage questions about where we are and where we are going.