Head of Recruitment Operations

Hiring is broken, slow, expensive, inconsistent, and painful for candidates and companies. Qureos is fixing that.We're building the future of hiring: faster, fairer, and powered by AI + beautifully structured processes.We help companies hire in days, not months, while delivering a world-class candidate experience at scale.If you love solving hard operational problems, designing smooth hiring journeys, and running high-volume recruitment like a win-machine, you’re going to feel at home here.The RoleWe’re looking for a Head of Recruitment Operations who can own and scale the entire delivery engine of Qureos across sourcing, screening, assessments, shortlisting, and candidate experience.You will manage an existing team from day 1, optimize what works, rebuild what doesn’t, and design operations that can scale from 100 → 300+ hires per month across UAE, GCC, and global markets.Think of this role as part strategist, part operator, part “I can fix this in two days” leader.A balanced mix of fun startup energy + serious operational rigor.What You’ll DoOwn the full recruitment delivery cycleOversee sourcing, screening, assessments, and shortlisting across mixed seniority rolesMaintain exceptional candidate experience throughout the hiring journeyEnsure every shortlist delivered to clients feels fast, accurate, and high-qualityScale high-volume hiring operationsManage and expand the operations team based on performance and demandBuild SOPs, workflows, and QC processes that ensure consistent outputHandle 100–300+ hiring volume per month across multiple marketsBe deeply data-drivenTrack sourcing channel performance and optimize for CACBuild dashboards for visibility across each stage of the funnelPrioritize channels and processes based on performance, not hunchesImprove speed & efficiencyRuthlessly reduce time-to-hire and fix bottlenecks across the pipelineImprove conversion rates between every step of the recruitment processEnsure SLA adherence across all client mandatesManual first → then automationOperate manually to validate what actually worksThen collaborate with product and engineering to automate smartlyMove toward a tech-enabled recruitment engine that compounds over timeOwn Experience For Candidates & ClientsDeliver an end-to-end hiring process that candidates loveEnsure shortlist quality stays consistently highElevate client satisfaction, repeat business, and trust in Qureos deliveryYour KPIsYou’ll drive and be measured on:Time to hireSourcing channel performance & CACCandidate experience (NPS/CSAT)Quality of shortlist & accuracy of matchingSLA adherenceStage-by-stage conversion ratesOffer acceptance rateClient satisfaction & repeat businessIf these KPIs make you excited rather than nervous, you’re our person. Who You Are5–7 years in recruitment operations, talent acquisition, or high-volume hiringStrong background in sourcing, screening, assessments, and candidate engagementNumbers-obsessed, you prioritize sourcing channels like a growth analystHyper-focused on reducing time-to-hire and improving every stage of the funnelExperienced in high-volume, multi-market operationsComfortable running ops manually before automatingSkilled at building exceptional candidate experiencesA natural operator: structured, calm, process-oriented, and fast-movingYou think in systems, run on data, and execute with ownershipBonus: experience in marketplace or fast-growth environmentsTools & SystemsYou will work across:The Qureos platformAI toolsInternal automation systems Why Join QureosBuild the future of recruitment operationsOwn a core function in a fast-scaling, well-funded startupWork side-by-side with founders & leadershipMeaningfully impact candidates and companies globallyHigh autonomy, high ownership, high speedA culture that mixes ambition, kindness, and doing the best work of your career If This Sounds Like You…Apply. Let’s redesign recruitment operations together.