Human Capital Associate

Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS - Human Capital (HC)Management LevelAssociateJob Description & SummaryAt PwC, our people in people operations primarily focus on managing the people lifecycle and the day-to-day operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee record-keeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce.Those in human resource operations at PwC will focus on all areas of Human Resources and the business in executing Human Resources related transactions and administrative activities. You will be a primary HR point of contact in the resolution, escalation or routing of inquiries as needed in line with HR protocols and guidelines, as well as be part of a team of problem solvers that help solve complex business issues from strategy to execution.Driven by curiosity, you are a reliable, contributing member the Human Capital team in Jamaica. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.The responsibilities for this role include but are not limited to:Assist with Job postings and Workday transactions; including job requisitions, distribution and analysis of recurring and ad hoc reports, documentation support, and employee electronic file maintenanceAssisting with all aspects of on-boarding and off-boarding of employeesAssisting with the coordination and completion of probation evaluations and employment confirmationsTactical support for scheduling interviews and annual performance management (e.g. assembling files, reports, meeting scheduling, etc.)Coordinating programmatic rewards and awards processes (e.g. service awards, spot bonuses, etc. as applicable)Arranging and assembling content and logistics for Human Capital and People activities and initiatives, including but not limited to GPS, Town Hall Meetings, People Committees / focus groups, office events, etc. as requestedResponding to inquiries from Partners and staff regarding HR policies/processes, directing them where they can find additional informationSupporting Immigration process for visas/work permits/ work authorizationsSupporting benefits administration processOther general administrative support – employee file maintenance, job letters, staff communications, recruitment mailbox, background/reference checksSupporting internal HR audits to ensure compliancePerform other HR duties as requiredCapabilities and Skills Required Respects and maintains confidentiality of client, staff and firm informationAbility to build and sustain effective client/customer relationshipsDemonstrates change agility and ability to multi-task and meet critical deadlines with minimal supervisionActive and involved team playerStrong organizational skillsExcellent time management skills, attention to detail and follow-throughStrong written, verbal communication and interpersonal skillsEducational Level First degree in Human Resources Management Studies/Business Administration, or equivalent experienceExperience Level 1 - 2 years of relevant experience Education (if blank, degree and/or field of study not specified)Degrees/Field of Study required: Bachelor Degree - Human Resource ManagementDegrees/Field of Study preferred:Certifications (if blank, certifications not specified)Required SkillsOptional SkillsAccepting Feedback, Accepting Feedback, Active Listening, Communication, Confidential Information Handling, Conflict Resolution, Coordinating Staff, Data Quality, Documentation Administration, Emotional Regulation, Empathy, Employee Data Management, Employee Engagement Strategies, Employee Life Cycle, Employee Relations, Employee Terminations, HR Software, Human Resources (HR) Metrics, Human Resources (HR) Policies, Human Resources (HR) Service Delivery, Human Resources (HR) Shared Services, Human Resources Assistance, Human Resources Management (HRM), Inclusion, Intellectual Curiosity {+ 6 more}Desired Languages (If blank, desired languages not specified)Travel RequirementsUp to 20%Available for Work Visa Sponsorship?NoGovernment Clearance Required?NoJob Posting End DateJanuary 31, 2026