Human Resources Administrator

Dalkia UK are looking for a full time HR Administrator to join our HR team. This role will be a mixture of working from home and from our office which is based in Birmingham Business Park.Main activities:To provide and deliver support to employees and managers by delivering consistent, efficient, and high-quality HR services. Main Duties and Responsibilities:Serve as the first point of contact for HR-related queries via a ticketing system ensuring we are adhering to SLAs.Process high volume HR transactions (e.g. onboarding, transfers, leavers, benefits enrolment, payroll changes, TUPE, reward).Own the HR administrative processes to deliver an accurate, efficient and customer focused service.Updating and maintaining various HR systems.Supporting the wider HR team with ad hoc projects.Work closely with Payroll to report new starters, absence, changes and leaver information.Maintain accurate and confidential employee records in the HR system.Assist with HR reporting and analytics as required.Collaborate with payroll, benefits, recruitment, and other teams to ensure seamless service delivery.Person SpecificationPrevious administration experience within a busy environment. Working with data systems, inputting data and maintaining systems. Excellent organisation, time management skills and experienced in prioritising changing workloads and working to deadlines.Previous HR admin experience.Experience of HR Knowledge and SkillsCompetent user of Microsoft Office products (Excel, Word, Power Point) and a desire and ability to expand PC skills. Especially Excel and using v-lookups/pivot tables etc.High attention to detail and accuracyAbility to manage multiple priorities and meet deadlines in a fast paced environment Strong numerical ability Ability to build effective relationships with line managers and employees of all levels of the business Ability to work confidentially at all times Customer focused with a strong track record of exceeding the requirement of customers (internal or external) Attributes/ Behaviors Flexibility and willingness to learn Attention to detailCommitment Communication Keen interest in the HR agenda and desire to develop self within the field. Initiative Professional, confident and can do attitude Tact and diplomacy Team working Good time keeping At Dalkia, we are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you