Human Resources Information System Specialist

BE A MAKERAt Simpson Strong-Tie, we've built a workplace where people are connected and engaged in creative thinking from day one throughout their careers.When you think of the best a family has to offer — support, collaboration and respect — that's what we value at Simpson Strong-Tie. When there's a win, we'll cheer you on. When there's a snag, coworkers step in to help you out. Working on solutions together is just the way we do things here, and that creates an atmosphere that often feels like home.At Simpson Strong-Tie, you'll find talented, passionate, dedicated, humble and genuinely kind people who are all connected by our shared mission — to provide solutions that help people design and build safer, stronger structures.It's this mission and our strong people-focused values that have made Simpson Strong-Tie a unique place to work for more than 60 years — a place where you can connect, create and build your career. We invite you to learn more about our culture and why our employees are our most loyal customers.YOUYou want to be an important member of a strong team of other makers who take pride in their work and support each other. As an Associate Senior HRIS, you will be responsible for providing the HR systems support. If career growth is important to you, we not only know how to help you with that, it’s what we love to do: https://youtu.be/PUqzuWryYcU WHAT YOU’LL BE DOINGHRIS Service Delivery (85%)Support to troubleshoot, investigate, and resolve system/data issues through Servicenow Tickets.Provide day-to-day HR System support to answer incoming requests and aim for the highest level of customer satisfaction.Prepare and process HR service requests actions as needed in a timely manner, ensure data integrity, and follow up as necessary to assure completion of actionsMaintain data dictionary definitions, documentation and support guides. Other tasks as assigned by the manager. Others (15%)Support HR projects related to HRISProduce reports and handle assigned tasks. Provide administrative support to the HRIS team as appropriate with a variety of administrative tasks and assignments.DESIRED SKILLS AND EXPERIENCEIf you can do everything listed above, you’ve got what it takes. Perhaps some of the following would be helpful too:Bachelor's degree in Human Resources or related field.1-2 years of experience in HRIS management and providing a broad range of customer-focused HRIS services. Fundamental computer skills using various technology tools and applications such as HR Information Systems, case management systems, Word, Excel, and Outlook. Knowledge of ServiceNow, Workday, …Ability to engage and interact with customers; Customer focusExperience interacting effectively and diplomatically with others and establishing and maintaining cooperative working relationships within a diverse environment. Strong attention to detail and ability to manage multiple tasks simultaneously and Prioritization skillStrong Problem-solving, analytical, Decision Making, and judgment skills.Strong communication and interpersonal skills, with the ability to produce high-quality work (documents, reports, correspondence) that is concise, logical, and grammatically correct. Strong English communication skills.HERE IS WHAT WE OFFERAttractive salary with 100% SHUI applied salary during probation13th month salary, Performance Bonus, Salary review annuallyOpportunity to be on site in the USAChance to collaborate and work with our global stakeholdersWe provide employee training & development to enhance skills set and competenciesInternal training: Problem solving skill, Lean and other online training course…External training: Soft Skills, …. Premium health care program for you + one of your beloved ones, Annual medical check-up14 vacation days + Christmas day (25/12) per yearBenefits for special holidays (Birthday, Marriage, Women’s Day, Tet Holidays, Mid-Autumn, New born babies, International Children ‘s Day…)Social Activities, Sports Clubs and Team-building events such as Company trip, Year-End party,… are carried out on a regular basisYoung, friendly, quality and result oriented working environment under team-work spiritModern working conditions and entertainment facilities at office with snacks, tea and coffee all the timeCompliance fully to Vietnam Labor Code