IT Operations Officer

Oscar Wylee is a leading optometry company with 130+ stores located in Australia, New Zealand, and Canada, employing 1000+ worldwide. We are committed to delivering exceptional patient care along with providing an affordable, unique, and fashionable product to all.We are an ambitious, solutions-focused, and energetic group passionate about making a positive difference in communities needing access to this important service. Our in-house designers are influenced by the latest global fashion trends and bring the product to the customer direct from our manufacturers.Receive 2 x free prescription eyewear per calendar year to keep you on trend! About The RoleWe are looking for an IT Support Officer to join the Oscar Wylee Team. Work within a small dynamic team and be responsible for the provision of timely and efficient IT support services to the business and our variety of stores.This role will give you the opportunity to take part in new and ongoing IT Projects.Key responsibilities include:Provide IT support service to the head office and a range of our storesInstall, configure and manage hardware, software, systems, phone, network, servers, printers, etc.Monitor and maintain computer systems and networkTest software and strategiesAssist stores with set-upThis is a full-time position, with hours to be worked between 9.00 am and 5.30 pm Monday to Friday.Successful applicants must have:Strong technical knowledge and ability to problem solveWillingness to learnAbility to travel within Sydney or Interstate if requiredA degree in Computer Science /IT or equivalent is desirable but is not a requirement.1-3 years of relevant experience is desirableIf you are interested in joining a growing global network of optometry service providers please apply. We look forward to reading your application.Due to the high volume of applications we typically receive for our roles we are only able to respond to shortlisted applications. However, by applying for this role you will have joined our talent community which will enable us to consider you for other opportunities with Oscar Wylee.