IT Support Technician

Who we are:With several hundred thousand servers in operation, Hetzner is one of the largest web hosting providers and data center operators in Europe. We provide our customers with high-tech products we develop in house, and with reliable infrastructure at fair prices. More than 500 Hetzner employees work every day to help shape the digital future and provide our customers with simple, efficient solutions to complex problems.Your responsibilities:We are looking for an IT Technician to join our team responsible for maintaining our company’s critical server infrastructure. In this role, you will work in a meaningful position as part of a stable and secure data center environment, where technical expertise, teamwork, and continuous development are truly valued. If you're looking for a job where technical expertise meets people, values, and the future, you might be the person we’re looking for.In this role, you will:Provide technical support for our Dedicated Root Server customers worldwideAnalyze and resolve fault and incident situationsBuild and maintain new IT infrastructure in our modern data centersWork as part of a communal and fair team, where mutual support is a priorityWhat impresses us:Strong Linux skills and command line proficiencyUnderstanding of computer components and their functionalityAn analytical mindset and structured way of workingAbility to adapt and perform under pressureExcellent customer service and problem-solving skillsFluent English skills (spoken and written)Willingness to work in a three-shift system – our services operate 24/7The work environment at Hetzner:Are you ready to take on new challenges, help maintain critical infrastructure, and ensure high availability for our global customer base?Please note that a clean background and a valid work permit for Finland are required for this position.Salary: According to Tipal TES (Collective Agreement), Hardware and Software Maintenance –3086€ /month.Annual compensation including shift bonuses: Approximately €45,000 – €50,000.Are you interested in joining the Hetzner Finland team? More information can be found at www.hetznerfinland.com.Contact:Do you have any questions? Feel free to reach out to us at career@hetzner.comor call our contact person for this position.