Junior Operations & Administration Assistant

About Wildr.africaAt Wildr, we believe in more than just travel – we create experiences that bring people closer to the heart of Africa's untamed beauty. Our mission is to connect people with nature, offering immersive journeys that inspire a deep, meaningful connection to the continent’s diverse landscapes, wildlife, and cultures.Join us and be a part of a purpose-driven team that’s passionate about adventure, conservation, and sustainable travel.We are a team that thrives on continuous learning and growth, both personally and professionally. We believe that our strength lies in supporting each other, being accountable for our actions, and always striving for better in every task we take on. Our approach is built on honesty, transparency, and a commitment to delivering the best experience possible, not just for our clients, but for our team and the communities we work with.Whether through collaboration or independent action, we ensure that our processes are efficient, reliable, and balanced, allowing us to work hard while respecting the time needed to recharge and refresh.We are looking for a motivated and detail-oriented Junior Operations & Administration Assistant to join our operations team. In this role, you will directly support the day-to-day operations and ensure smooth administrative processes that make our exceptional journeys come to life.If you’re someone who loves travelling & exploring new places and thrives in a dynamic environment, this is an exciting opportunity to immerse yourself in a fast-paced, rewarding, travel-focused environment while learning from a diverse, passionate team.NB: This position is suitable for candidates living in Paarl/surrounding areas.MAIN OUTCOMES:Support the seamless coordination and execution of all operational tasks related to trip planning and execution.Ensure accuracy in travel documentation, itineraries, and communication with suppliers, ensuring that every adventure is meticulously planned.Foster a smooth operational workflow to help us deliver unforgettable experiences for our clientsKEY RESPONSIBILITIES:Assist with day-to-day operational and administrative tasks to ensure the smooth running of all trips.Prepare and manage travel documents, itineraries, and reservation forms in a timely and organised manner,Liaise with suppliers, partners, and internal team members to maintain clear, concise, and positive communication.Accurately capture and update bookings, payments, and client details to ensure seamless operations.Support the invoicing, filing, and document management processes for easy access and reference.Coordinate logistics, ensuring all confirmations and follow-ups are completed on time.Provide general office support, contributing to positive and productive work environment.REQUIREMENTS:National Senior Certificate (tertiary qualification is advantageous)Strong organisational and time-management skills with a keen eye for detail.Excellent written and verbal communication skills, with a strong ability to build relationships.Comfort using email, spreadsheets, and office software.Eagerness to learn and take initiative in a fast-paced environment.Ability to work both independently and collaboratively as part of a team.Must have own reliable transport.Comfortable with working flexible hours, including some evenings and weekends, to support the dynamic nature of the travel industry.Previous experience in administration or operations, particularly in a travel or tourism context. (Advantageous)Interest in travel and a passion for Africa’s unique landscapes and cultures. (Advantageous)Experience with booking systems or CRM tools. (Advantageous)BENEFITS:A dynamic, supportive, and friendly team environment where you can thrive and grow.Cell phone allowance.Hybrid working setup (3 days in-office, 2 days remote).The chance to gain hands-on experience in operations and administration within the travel industry.Opportunities to grow and learn within a company committed to sustainability and exceptional travel experiences.