Junior Sales Support & Logistics Coordinator

·      Manage the full order lifecycle from receipt to dispatch, ensuring that customer orders are accurate and processed in a timely manner.·      Provide support and updates to customers regarding order status, delivery timelines, and product availability.·      Coordinate with logistics partners and internal teams to schedule, track, and manage the transportation of goods to ensure timely delivery.·      Monitor inventory levels and collaborate with the warehouse team to ensure stock levels are aligned with customer demand and sales orders.·      Prepare and ensure accuracy of shipping documents, including invoices, packing lists, and delivery schedules.·      Oversee the handling of product returns, exchanges, and ensure proper documentation for restocking or refunds.·      Ensure all customer and order data is correctly entered into the CRM system and maintained for accurate reporting.·      Assist the sales team in preparing quotes, presentations, and customer proposals.·      Work closely with suppliers and logistics providers to ensure products are available for dispatch and to resolve any shipping or inventory issues.·      Quickly address any logistics or order-related issues, such as delays, stockouts, or shipment discrepancies, to minimize customer impact.·      Track and report on sales and logistics KPIs, including order accuracy, on-time deliveries, and customer satisfaction.·      Assist in forecasting demand and ensuring that inventory and logistics resources are prepared for peak demand periods.·      Identify and recommend improvements to enhance the efficiency of sales and logistics operations and customer service.·      Ensure that all logistics activities comply with relevant regulatory and company standards, including import/export requirements.·      Provide general administrative and operational support across the sales and logistics functions as required by the manager or team.·      Participate or lead ad-hoc projects that may go beyond formal accountabilities to satisfy and respond accordingly to business needs.     ·      Proactively manage Health & Safety process and procedures to achieve the company ambition of ‘0 Lost Time Injuries’ and to continuously improve the company's Health & Safety performance.. Ensure compliance requirements are met through organizational and procedural measures including implementation of Group guidelines, performing trainings, monitoring compliance etc. Education:·      Bachelor’s degree in business administration, Sales, Marketing, or related field.Experience:·      2-3 years of experience in a sales support, logistics, or supply chain coordination role.Technical:·      Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). ·      Experience with CRM systems (Salesforce, or similar). ·      Knowledge of logistics or warehouse management systems (e.g., SAP, WMS). . Familiarity with shipping regulations and import/export documentation.