Junior Telesales Agent

The Junior Telesales Agent will be responsible for making outbound calls to leads, qualifying prospects, and generating interest in the company's real estate projects. This entry-level role focuses on initial customer engagement and appointment setting for the sales team.Key ResponsibilitiesLead Generation & QualificationMake outbound calls to leads from various marketing sources (digital ads, website inquiries, databases)Conduct initial qualification based on budget, location preference, and purchase timelineGather and update accurate customer information in CRM systemGenerate interest in projects through effective telephonic communicationAppointment SettingSchedule site visits and meetings for Sales ConsultantsCoordinate with sales team to ensure smooth handover of qualified leadsSend confirmation messages and follow-up reminders to prospectsAchieve daily/weekly targets for qualified appointmentsDatabase ManagementMaintain accurate records of all call activities and outcomesUpdate lead status and customer information in real-timeFollow up on pending leads as per defined timelinesCategorize leads based on interest level and readiness to purchaseCustomer ServiceProvide basic information about projects, pricing, and amenitiesHandle initial queries and objections professionallyDirect complex queries to appropriate team membersMaintain positive brand image through courteous communicationRequirementsEducation & ExperienceBachelor's degree or equivalent0-2 years of experience in telesales, telecalling or customer serviceReal estate industry experience is a plus but not mandatorySkills & CompetenciesExcellent verbal communication skills in English and local languagesPleasant telephone manner with clear articulationBasic computer skills and familiarity with CRM softwareGoal-oriented with ability to handle rejection positivelyActive listening and basic persuasion skillsTime management and organizational abilitiesPersonal AttributesEnthusiastic and energetic personalityQuick learner with willingness to be trainedPatience and persistence in follow-upsTeam player with positive attitudeBenefitsCompetitive fixed salary + performance incentivesGrowth opportunities to Senior Telesales Agent roleOfficial employment statusMedical insurance