Key Account Manager

SummaryThanks for checking out our vacancy, we're delighted you want to learn more about DechraWe are a growing, global specialist within the world of veterinary pharmaceuticals. Our expertise is in the development, manufacture, marketing and sales of high quality products exclusively for veterinarians worldwide.Here at Dechra, our values are embedded within our culture and thrive within our family of almost 2000 colleagues globally. From manufacturing to marketing, (D)edication, (E)njoyment, (C)ourage, (H)onesty, (R)elationships and (A)mbition are at the heart of our everyday operations and the way we do businessThe Opportunity Working as the Key Account Manager for the Nordic and with the larger Nordics sales team, manage and deliver Dechra's key account management strategy and objectives within the defined group of Corporate / Commercial Groups. Contribute to the achievement of sales plan through effective Account management strategies, defined net revenue and sales growth expectationsKey ResponsibilitiesSo, what will you be doing? This role has a broad and varied remit and the successful candidate will have responsibility for duties including:Develop and build strategic business relationships within defined Key Account stakeholders, across Companion Animal and Nutrition portfoliosDevelop and execute strategic account plans aligned with overall account business objectivesDeliver Key Account commercial business plans and drive profitable business outcomes in line with Dechra's overall strategy maximising margin across the business, aligned with sales, marketing and technical plan and expectationsIdentify growth opportunities and coordinate resources across a matrixed team to deliver valueManage Customer 'Influencing Matrix', in order to identify, implement and maximise alignment of key Sales, Marketing and Technical strategies for all key internal and external stakeholders, leveraging CRM (Salesforce)Work cross-functionally with Pan EU Account Team, Local Sales, Marketing, Supply Chain, Finance, and Technical teams to ensure seamless execution of account strategiesInfluence and align stakeholders in a matrixed environment, balancing local, regional, and global prioritiesNegotiate with Key Account stakeholders to deliver profitable business outcomes, commercial contracts aligned with Key Account business processesDeliver Quarterly Business Review meetings with Key Account (Corporate / Commercial / Clinical) stakeholders to deliver Key Account strategy, review performance aligned with and defined in Key Account business plan and strategyManage communication channels - including product launches, stock management, managing day-to-day contact via phone, email, e-meetings and business meetingsAct as the central point of contact for the account, ensuring clear communication and accountability across all involved teamsImplement Compliance and Practice / Product penetration strategies, maintain effective monitoring strategies in order to achieve defined objectivesWork closely and collaboratively with Dechra's Management Teams: Country Manager, National Sales Managers, European Accounts directors, Marketing & Technical Services Teams to ensure alignment and effective communication and delivery of sales strategies and activity / campaign plans across all species, as defined by Key Account Business planCollaborate with internal teams to bring forward innovative ideas and solutions that enhance customer valueShare best practices across the matrix to drive efficiency and consistencyImplement Key Performance Indicators to support effective compliance, practice penetration, contact metrics, and profitability objectivesUnderstand competitor commercial activity to maximise and support key commercial opportunitiesManage budget costs and achieve annual sales plan through effective delivery of well-planned sales activity and marketing support programmesMaintain internal Customer Relationship Management (CRM) system to update accurate Customer records and manage business meeting outcomesIdeal CandidateHere at Dechra we pride ourselves on being an inclusive employer and we embrace candidates from all walks of life. We're particularly keen to hear from those who have/are:Proven experience as a Key Account Manager with sound negotiation and problem-solving skillsExperience in sales and providing solutions based on customer needsStrong communication and interpersonal skills with aptitude in building relationships with professionals of all levelsExcellent organisational skillsKnowledge of Animal Health industry desirableAll applications received are reviewed by our internal talent acquisition team and we will get in touch if your skills and experience match what we're looking for. Should you not hear back from us within 28 days please don't be too disappointed - we may keep your CV on our database for any future vacancies which may be suitable and we encourage you to keep an eye on our careers site. For any questions or queries, please contact us at