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Infosys

Lead - Sales Effectiveness

Infosys • Bengaluru East • onsite
Posted: Nov 2, 2025
Sales and Business Development mid

Job Description

Driving learning initiatives and execution of campaign across key features and process changesDrive training and communication for new users onboarding, improve users adoptionHelp drive improvement in CRM data, CSG satisfaction score and pipeline indicatorsConducting CRM driven reviews with segments and enabling them for sameInterface with relevant stakeholders for CRM systemsManage CRM data operations through BPO process specialist team for accuracy and correctness 7 . Ensuring compliance on process changes, tools, technologies, applications, products, and initiatives that are rolled out

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