Learning & Development Manager

About The RoleWe’re seeking a Learning & Development Manager to strengthen our training ecosystem by overseeing live bootcamps, workshops, and learning interventions that complement our LMS-based programs. This role bridges structured e-learning with interactive, instructor-led development — ensuring that all Wing assistants and internal team members receive engaging, practical, and scalable learning experiences that drive measurable performance improvement.Qualifications Minimum 3–5 years of experience in Learning & Development, Training, or Talent Enablement Strong background in facilitating or managing live training programs, workshops, or virtual bootcamps Excellent communication, coordination, and stakeholder management skills Experience designing interactive learning experiences and ensuring measurable outcomes Familiarity with Learning Management Systems (LMS), curriculum design, and training analytics Strong organizational skills and comfort working in a remote, fast-paced environmentPreferred Skills Certification in Learning & Development, Instructional Design, or Training Facilitation Experience with digital learning platforms and training operations automation tools Understanding of adult learning principles and competency-based training modelsDepartment: Learning & DevelopmentWork Setup: Remote / HybridCompensation: PHP 60,000–70,000/month (based on experience and performance)We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.Key Responsibilities Own and manage the delivery of live bootcamps, training sessions, and upskilling programs across multiple service lines (EAs, GVAs, SDRs, etc.) Work closely with the L&D Director and LMS Team to align live training content with self-paced learning modules and certification paths Design, schedule, and monitor interactive learning experiences — ensuring consistency in delivery, participation, and outcomes Supervise trainers or facilitators conducting live sessions; ensure training quality and adherence to curriculum Collect, analyze, and report on training feedback and post-training performance data to measure learning impact Collaborate with Operations, QA, and Training stakeholders to identify training needs and skill gaps Maintain a library of training materials, recordings, and resources for continuous learning Support the rollout of new learning initiatives, tools, and LMS features that improve the overall learner experience