Manager, Crew Manning Operations (based in PHI)

PurposeJob descriptionThe Manager supports the President of Pacc Shipping Phils., Inc in managing the daily operations of the crew manning office in the Philippines.This role ensures operational efficiency in crew recruitment, processing, deployment, and compliance with maritime and labor standards.The Manager will supervise frontline departments, ensure compliance with POEA, MARINA, and DOLE regulations, and serve as acting Officer-in-Charge in the absence of the President.The Manager is also required to support the President in managing and growing our 3rd party business, to engage and promote our services to other ship owners.This is a critical succession and support role designed to maintain the seamless function of crewing operations and regulatory interfaces.ResponsibilitiesOperations SupportOversee daily crew manning operations, ensuring adherence to recruitment, documentation, and deployment timelines.Coordinate and supervise departments handling:Crew sourcing and selectionDocument processingMedical clearance and trainingVisa, travel, and pre-departure arrangementsAssist in budget planning, expense monitoring, and financial reporting to support the Director President in maintaining cost-effective operations.Regulatory ComplianceAssist in ensuring that company operations meet the standards of:POEA (licensing, contracts, audits, reports)MARINA (training compliance, certification)MLC 2006 and STCW conventionsMaintain compliance calendars and internal audits of crew documentation.Seafarer Welfare & AdministrationMonitor crew welfare programs, insurance coverage, and incident reports.Assist in the management of repatriations, disputes, and claims in coordination with the legal team.Ensure that employment contracts and pre-departure briefings are up to date and compliant.Team Leadership and TrainingSupervise and mentor junior managers and staff involved in operations and support functions.Support training programs for office personnel and new hires in line with compliance and service standards.Stakeholder CoordinationLiaise with clients, ship owners, and principals for crew assignments and performance reports.Coordinate with training centers, medical clinics, and travel agencies to ensure smooth crew deployment.Corporate SupportAssist with preparation and submission of company reports to SEC, BIR, DOLE, and LGUs.Support the Director/ President in budgeting, procurement, and vendor selection for office operations.Job RequirementsBachelor’s degree in Maritime Studies, Business, HR, or related fields.At least 5–7 years of experiences in crew manning or maritime operations, with at least 2 years in a supervisory role.Strong working knowledge of POEA regulations, MLC, and maritime labor procedures.Basic to intermediate knowledge of financial and operational metrics, with the ability to manage departmental spending and support procurement and payroll processes.Must be a Filipino citizen, and eligible to represent the company in regulatory dealings when required.Excellent organizational and leadership skills.Strong written and verbal communication skills in English.Other AttributesHighly detail-oriented and methodical.Proactive and accountable.Excellent interpersonal skills, capable of managing multiple stakeholders.Problem solver, especially under pressure.