National Service Personnel

Company Description Ololo Express is a fast-growing e-commerce platform connecting buyers and sellers globally, with a strong presence in Ghana. Our marketplace offers a wide range of products, from fashion and electronics to home essentials, ensuring convenience, diversity, and quality for our users. We are dedicated to simplifying selling for local businesses and providing secure, easy-to-use shopping experiences for customers. With a commitment to customer satisfaction, Ololo Express delivers exclusive deals and attentive support. Join us as we redefine online shopping with a focus on security, convenience, and exceptional value. Role Description This is a full-time, on-site role as a National Service Personnel located in Accra. The role involves supporting daily operational activities, including assisting customers, enhancing the shopping experience, and promoting sales. Key responsibilities include providing top-notch customer service, analyzing processes for improvement, and collaborating with different departments to achieve the company’s goals. Additionally, the role offers opportunities to develop skills in communication and finance within a dynamic environment. Qualifications Strong analytical skills to evaluate processes and identify areas for improvementExcellent communication and interpersonal skills to work collaboratively and interact with customers effectivelyCustomer service expertise with a focus on enhancing the overall shopping experienceBasic sales skills and an understanding of building customer relationshipsFundamental knowledge of finance to assist in budgeting and operational planningAbility to work on-site in Accra and contribute to a fast-paced team-oriented environmentA degree or equivalent qualification in a relevant field is a plus