UI/UX Designer

Points Africa is a pan-African fintech and digital loyalty network revolutionizing how consumers earn and redeem points across multiple sectors—fuel, retail, insurance, telecom, and banking.Our omni-channel ecosystem integrates mobile payments, AI personalization, and real-time data orchestration to power reward experiences for millions of users across Africa.We’re looking for a UI/UX Designer to join our growing product and engineering team. The ideal candidate combines creative visual design with analytical UX thinking to deliver seamless, inclusive, and data-driven user experiences across mobile, web, USSD, social etc.Key ResponsibilitiesUser Research & InsightsConduct user research, interviews, and usability testing to understand customer behaviors across African markets.Analyze customer journey maps to identify UX gaps and recommend design optimizations.Collaborate with Data and Product teams to integrate behavioral insights.Experience & Interface DesignDesign mobile-first, responsive UIs for iOS, Android, web, dashboard etc.Create wireframes, prototypes, and design systems using tools such as Figma, Adobe XD, or Sketch.Maintain brand consistency while adapting for partner experiences.Design flows for new digital channels like WhatsApp, USSD journeys, and 3rd Party integrations.Design Systems & AccessibilityMaintain and evolve the Points Africa design system — components, typography, and color tokens.Ensure adherence to WCAG accessibility and localization standards for multilingual African users.Partner with front-end teams to translate designs into pixel-perfect, responsive interfaces.Collaboration & PrototypingWork in agile sprints alongside developers, QA, and product owners.Present design rationales and prototypes to stakeholders for feedback and iteration.Support QA testing and UI validation during releases.Innovation & StandardsStay current with emerging design and fintech UX trends (e.g., conversational UI, gamification, data visualization).Contribute to continuous UX improvement for omnichannel journeys (App, Web, POS, WhatsApp, and SMS).RequirementsBachelor’s degree in Design, HCI, Computer Science, or related field.4+ years of experience in UI/UX design for fintech, mobile apps, or SaaS platforms.Proficiency with Figma, Adobe XD, Sketch, Illustrator, or After Effects.Solid grasp of Design Thinking, User-Centered Design, and agile methodologies.Experience designing for multi-device, low-bandwidth environments typical in African markets.Strong understanding of UX principles for mobile payments, digital wallets, and loyalty systems.Excellent communication skills and ability to present design concepts to non-design stakeholders.Nice to HaveExperience with Flutter, ReactJS, or design-to-code collaboration workflows.Exposure to analytics and behavioral tools (e.g., MoEngage, Mixpanel, Hotjar, GA4).Familiarity with fintech ecosystems or loyalty platforms.Experience working in cross-country or multicultural teams across Africa.What we OfferOpportunity to shape Africa’s leading loyalty fintech platform.Competitive salary & stock options.Hybrid remote work environment.Continuous learning through UX certifications and design workshops.Access to modern design tools, analytics, and research platforms.