Office IT Support / Junior IT Administrator

Location: Sydney, AustraliaEmployment Type: Full-time / On-siteExperience Level: 1+ year or recent IT graduateKey ResponsibilitiesProvide daily IT support for office staff (PCs, laptops, printers, network, and meeting room systems)Manage user accounts and access (Microsoft 365 etc)Assist with maintenance and monitoring of internal systems and databasesSupport basic website maintenance and updates (e.g., WordPress, HTML, CSS)Liaise with vendors for hardware, software, and internet servicesHelp with system updates, backups, and security patch managementTroubleshoot and resolve network issues (WiFi, VPN, IP configurations, etc.)Maintain documentation of IT incidents and suggest improvementsRequirementsBachelor’s degree in Information Technology, Computer Science, or related fieldAround 1 year of IT support experience or strong internship backgroundFamiliar with Windows and macOS operating systemsBasic understanding of networking (TCP/IP, LAN/WAN)Some experience with web management (WordPress, HTML, CSS) is a plusStrong communication and problem-solving skillsCustomer-oriented mindset and ability to work independently