Operations Manager

[HIRING] Startup-Minded Operations Manager – Chick’n Chips📍 Location: Boumhal, Ben Arous, Tunisia🕒 Full-time | On-site📅 Start date: ASAP⚙️ Help Us Build the Engine — Not Just Drive ItChick’n Chips isn’t your average restaurant.We’ve built strong customer loyalty and product excellence, and now we’re scaling with intention — refining systems, strengthening operations, and preparing for expansion.And that’s where you come in.We’re hiring a Startup-Fit Operations Manager who doesn’t just execute SOPs — they build them. Someone ready to lead, fix, coach, and create the systems that will carry us into our next phase of growth.🎯 Your Mission :Audit and improve hygiene, quality, consistencyEnhance systems and processes to improve efficiency and scalability.Build discipline: staff accountability, punctuality, and routinesTake full ownership of day-to-day store performanceMaximize efficiency and profit through smart cost management and data-driven decisions.Set up reporting, track KPIs, control costs and wasteUphold Chick’n Chips’ quality reputation through strict product and hygiene standards.Ensure every customer enjoys an excellent experience with Chick’n Chips — both in-store and online.✅ You Might Be the One If:You’ve worked in McDonald’s, KFC, or a fast-paced QSR — and understood the system behind the systemYou’ve written or improved SOPs, manuals, or team training toolsYou don’t need someone to “tell you what to do” — you see problems and fix themYou’re obsessed with order, cleanliness, standards, and resultsYou’re humble, hands-on, and not afraid to mop the floor if needed❌ Please Don’t Apply If:You expect a fully built system — you will build itYou wait for permission instead of taking actionYou can’t handle pressure, team conflict, or tough conversationsYou show up late💵 What We Offer:A real leadership role with space to create, not just operateCompetitive salary + performance-based bonusDirect access to the owner, full trust and autonomyLong-term growth opportunity as we scale operations📨 TO APPLY:Send your CV + a short message answering:What’s one SOP you built or improved in your last job — and how did it change results?👉 Email: info@chicknchips.tn👉 WhatsApp: 21474015👉 Apply fast — we’re hiring now.