Operations Support Coordinator

Company DescriptionFarm Concepts is a technology solutions provider dedicated to advancing the agricultural industry. Our mission is to enhance productivity, sustainability, and profitability for agricultural businesses through innovative technology. We are committed to addressing the unique challenges of the agricultural sector with tailored solutions. Driven by impact, we aim to foster growth and efficiency for our partners in the industry.Role DescriptionThis is a full-time role for an Operations Support Coordinator, based in Bundaberg, QLD. The role involves supporting day-to-day operations, streamlining processes, and acting as a liaison between internal departments and external partners. Responsibilities include monitoring and analyzing operational metrics, providing exceptional customer service, and ensuring smooth communication across all levels of the organization.What you’ll do:Coordinate machine deliveries, commissioning, and demosBe the first point of contact for customer support and serviceWork closely with our fabrication team on machine prep and field readinessTrack service records, warranty claims, and spare partsKeep our systems running smoothlyWhat we’re looking for:Organised, practical, and customer-focusedExperience in machinery operations, logistics, or service coordinationStrong communication and planning skills with a hands-on mindsetMechanically minded — ideally with exposure to ag machinery or automationConfident using Microsoft Office, HubSpot, or other CRM toolsForklift license (not essential), manual drivers license (MR/HR preferred or ability to obtain).Qualifications & Experience:Minimum 2–3 years’ experience in a coordination, service, or workshop-based roleCurrent driver’s license and ability to travel occasionally for customer visits or field demosThis is your chance to join an innovative, future-focused business shaping how autonomous technology integrates into real farms.Based in Bundaberg, QLD