Ops & Reporting Analyst

Company DescriptionRollback Ally is a non-traditional outsourcing company that provides virtual assistance, recruitment, and sales development services. We help businesses enhance efficiency and reduce costs by integrating remote talent into their operations.💼 Position: Ops & Reporting Analyst📍 Location: Remote (Must reside in Colombia)🕒 Schedule: Full-time, Monday to Friday, EST Time💰 Salary: Up to $4,000,000 COP (monthly)📑 Contract Type: Independent Contractor AgreementAbout the RoleRollback Ally is hiring a bilingual (English–Spanish) Operations and Reporting Analyst to support one of our U.S.-based clients in the market industry.We’re looking for someone detail-oriented, analytical, and organized; a person who enjoys creating structure, building reports, developing SOPs, tracking inventory, and optimizing day-to-day operations. You’ll play a key role in maintaining smooth back-office processes, supporting management with reliable reporting, and helping improve overall efficiency. Only applicants with B2 or higher English level will be considered.Key Responsibilities✅ Maintain and update inventory tracking systems✅ Create, analyze, and present reports using advanced Excel functions✅ Develop and document standard operating procedures (SOPs)✅ Monitor daily operations to ensure accuracy and efficiency✅ Identify process gaps and recommend improvements✅ Provide administrative and operational support as neededRequirementsExperience: 2+ years in operations, logistics, data analysis, or administrative supportExcel Proficiency: Advanced level (pivot tables, dashboards, formulas, data analysis)English Level: B2 or higher (strong written and spoken communication)Analytical Skills: Ability to interpret data and identify trends or inconsistenciesOrganization: Strong attention to detail and ability to manage multiple tasks simultaneouslyProactive Mindset: Comfortable taking initiative and improving existing workflowsSelf-Motivated: Organized, goal-driven, and able to work independently in a remote setting.