Out Of Hours Administrator

Company DescriptionStannah is a family-owned manufacturing and engineering company.  Our products move people and goods in and around homes and buildings.  We make life easier for people. We do this by improving access for greater convenience and independence.Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business.  The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services.Job DescriptionOut Of Hours Administrator - Dartford - Apply Now to join StannahDo you have excellent customer service skills and are looking for a night time job? We have an exciting opportunity for an out-of-hours Administrator to join Stannah.As an Out of Hours Administrator, you will work 16.5 hours a week, on an 8 week rolling rota consisting of:4 weeks working Wednesday 22:00 to 07:00 and Thursday 22:00 to 07:004 weeks working Thursday 22:00 to 07:00 and Friday 22:00 to 07:00This is a permanent contract.Due to the hours required, this role would not be suitable for a candidate looking to work full-time in another role alongside this position. If you're passionate about customer satisfaction and thrive in a fast-paced environment, this is the perfect weekend admin job for you.Responsibilities:Answer phone calls from all customers andHandle all queries appropriately. Ensure all calls are logged with the relevant informationIssue engineers with call outsRecord and distribute sales enquiriesTake accurate messages and distribute to the relevant peopleGeneral administrationPlease see the full job description here: Out Of Hours Administrator Job DescriptionQualificationsRequirements:Previous customer service or administration experienceExcellent telephone mannerAdministration or customer qualification would be desirableAdditional InformationIf you have previous experience working as a Administrator or in a similar role and are looking for a new job in Dartford, please click the "apply now" button or contact us for further information.Benefits Include:Market Aligned Salary, paid on a monthly basisProfit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits25 days holiday, plus bank holidaysHoliday scheme to buy extra days’ annual leavePension Scheme. Matched contribution/salary sacrificeSimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and moreLife Assurance SchemeLong Service award scheme, with holiday benefitCompany Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and moreEmployee Assistance Programme. A workplace initiative to support and enhance well-beingEnhanced maternity and paternity provisionStannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities.We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business.We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community!We reserve the right to close this vacancy early if we receive high numbers of applications for the role.Appropriate right to work must be held by applicants. Sponsorship is not available.