Principal Analyst (AO7) Information and Technology

As an AO7 Principal Analyst in our Information and Technology directorate of QFD you will play a key role in the organisation by bringing your demonstrated expertise and experience in Agile project delivery to QFD.Why Queensland Fire Department?Join a purpose driven team where your contribution drives real outcomes for Queenslanders.At the Queensland Fire Department (QFD), our corporate teams play a vital role behind the scenes - enabling smarter systems, stronger strategies, and better outcomes for Queenslanders. Whether you're in HR, Finance, IT, Governance or Policy, your work helps keep communities safe, informed and supported. Join a team where your skills matter, your voice is heard, and your career can grow.Are you ready to ignite your career? Join us as an AO7 Principal Analyst and help us prepare and manage for the consequences of fire and -rescue services in Queensland communities.QFD are proud to be recognised as an employer of choice for women by Work180 and celebrate all diversity by committing to a culture where people feel safe, respected, valued and engaged.Your opportunityAs an AO7 Principal Analyst in our Information and Technology directorate of QFD you will play a key role in the organisation by bringing your demonstrated expertise and experience in Agile project delivery to QFD.RequiredBased at Albion (4010), you'll use your experience and expertise in Agile project delivery, ICT system implementation, cloud migration projects, and change management support, as well as proficiency in risk management and strong communication and stakeholder engagement skills required for this role to: Validate solution designs to ensure alignment with business needs. Coordinate user acceptance testing processes. Develop and maintain requirements documentation. Contribute to ServiceNow platform governance and maintenance. Prepare technical specifications documentation. Identify and recommend continuous improvement opportunities for the platform.What you'll bringWe Want To Hear From You If You Possess expert knowledge of the ServiceNow platform, including architecture and development best practices. Demonstrate strong analytical skills and effective communication abilities. Take a forward-thinking approach to identify opportunities for platform optimisation. Contribute to both current implementation efforts and future roadmap decisions.At QFD we celebrate diversity and are committed to a culture where people feel safe, respected, valued, and engaged.How to ApplyTo apply for this role, please action the following steps: Submit a current resume outlining your work history and achievements Submit a cover letter (maximum two pages) addressing the key capabilities and your suitability for the role Submit any mandatory qualifications or checks listed in the Position DescriptionApplications must be submitted online by clicking the green Apply Online button to be directed to the QFD Careers portal SuccessFactors.Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.Occupational group IT & Telecommunications