Program Officer

Centrally located departmentFlexible working arrangementsPlease call Laura Meyer for more information Your new company Are you detail-oriented, collaborative, and passionate about energy efficiency? This is your opportunity to contribute to a national regulatory program that supports Australia's transition to Net Zero. Your new role As an APS6 Program Support Officer, you'll be part of a high-performing team that manages product registrations under a national energy efficiency framework. You'll respond to stakeholder enquiries, assess applications, and help maintain the integrity of the regulatory system. This role is ideal for someone who thrives in a structured environment, enjoys problem-solving, and values consistency and accuracy in their work.Your duties will include but are not limited to: Respond to stakeholder enquiries via email, ensuring responses are accurate, timely, and aligned with regulatory requirements.Assess applications, renewals, and change requests for regulated products using a specialised ICT system.Apply sound judgement to identify non-compliance risks and support transparent decision-making.Maintain and update internal knowledge resources and standard operating procedures.Collaborate with colleagues across the team and broader organisation to support high-quality outcomes.What you'll need to succeedYou will have:Strong written communication skills and the ability to simplify complex information.High attention to detail and sound judgement.Proven ability to manage competing priorities and meet deadlines.A collaborative mindset and the ability to work independently.Experience in regulatory, technical, or administrative environments is highly regarded.Desirable QualificationsRelevant qualifications in energy, environmental science, public administration, or a related field are desirable but not essential.What you'll get in return Meaningful work that contributes to Australia's energy efficiency goals and supports the transition to Net Zero.Competitive hourly rate.Flexible working arrangements to support work-life balance, including working from home options.Professional development opportunities to grow your skills in regulatory policy, stakeholder engagement, and technical assessment.Supportive team culture that values collaboration, integrity, and continuous improvement.What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Laura.Meyer@hays.com.au, or call Laura on (02) 6112 7654. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.