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Nityo Infotech

Project Manager- 1-4yr exp

Nityo Infotech • Singapore • onsite
Posted: 2 minutes ago
Information Technology mid

Job Description

Support Desktop Infra team in overseeing services provided by the outsourced SD/DE vendor and ensuring SLA compliance.Oversight of WOG operations and work streams.Supervision of the Priority Support team.Act as a point of contact for escalations and complex issues.Central Administration of Adobe Licensing and SD/DE report generation.Review of Faulty Hardware Service Requests (SR), Portable Storage Media(PSM) loan, and asset management.Tech Bar operations (in support of the PC bulk tender and subsequent One Device rollout).PSM enforcement activities.Assist in the implementation of the Smart Locker.Assist in the implementation of DEX and ServiceNow-DEX integration.

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