Public Relations Officer

Company DescriptionSmart Step Forward Business Solutions offers comprehensive business setup services, residency support, Golden Visa processing, and full PRO services across the UAE. We assist businesses with licensing and market entry, ensuring a seamless setup process, and provide expert guidance through the Golden Visa process to unlock global opportunities.Key ResponsibilitiesGovernment Liaison & DocumentationHandle all governmental and semi-governmental processes (MOHRE, Immigration, DED, DET, MOFA, DHA, GDRFA, RTA, Dubai Courts, etc.).Prepare, submit, and follow up on company license applications, amendments, renewals, and cancellations.Coordinate with Free Zones (DMCC, DAFZA, Meydan, RAKEZ, IFZA, SPC, SHAMS, etc.) for all business setup and licensing services.Manage attestations, notarisation, Arabic translations, and legal documentation.Visa & Residency ServicesProcess all types of visas: employment, dependents, visit visas, Golden Visa, partner visas, and freelance permits.Ensure timely renewals and smooth completion of medical tests, Emirates ID, and stamping.Maintain updated records of visa and residency status for clients and staff.Golden Visa ManagementHandle complete Golden Visa applications with no delays.Advise clients on eligibility, documentation, and procedural requirements.Resolve complex cases through proper escalation channels and government support.Business Setup ServicesFacilitate end-to-end business setup procedures for Mainland and Free Zones.Assist clients with selecting license activities, legal structures, office solutions, and compliance requirements.Support in obtaining NOCs, permits, and approvals from relevant authorities.Client RelationsProvide high-quality service to VIP and high-net-worth clients.Offer accurate guidance on UAE laws, regulations, and government updates.Maintain strong relationships with government representatives and service centers.Compliance & Follow-UpMonitor changes in government regulations and update the management accordingly.Ensure all processes comply with UAE laws and timelines.Maintain confidentiality of client and company information at all times.RequirementsArabic-speaking is mandatory (Native or fluent).Minimum 5+ years of PRO experience in UAE Mainland and Free Zones.Strong connections with government departments and service centers.Hands-on experience with Golden Visa, business setup, and complex case resolution.Excellent communication and client-handling skills.Ability to work independently, manage priorities, and meet deadlines.Valid UAE driving license (preferred).