QA Analyst

About The CompanyKeeper Security is a leading provider in the cybersecurity industry, dedicated to transforming how individuals and organizations protect their digital assets. With a global presence, Keeper’s innovative solutions are trusted by millions of users and thousands of organizations across over 120 countries. The company’s platform is available in 21 languages, emphasizing its commitment to accessibility and inclusivity. Keeper’s award-winning security products are built on a foundation of zero-trust and zero-knowledge principles, ensuring maximum security without compromising user experience. The company specializes in password management, secrets management, privileged access, secure remote access, and encrypted messaging, all designed to deliver comprehensive security solutions that are easy to deploy and manage. As one of the fastest-growing cybersecurity firms, Keeper is committed to maintaining the highest standards of quality, security, and customer satisfaction, making it an ideal environment for professionals seeking to make a meaningful impact in cybersecurity.About The RoleKeeper Security is seeking a motivated and detail-oriented QA Analyst to join our Privileged Endpoint Device Management (PEDM) team. This is a fully remote position, offering the flexibility of a hybrid schedule for candidates located in El Dorado Hills, CA, or the Chicago, IL metro area. As a QA Analyst, you will play a vital role in validating the integrity, performance, and security of Keeper’s enterprise-grade privileged data management systems. Your primary responsibilities will include executing manual testing procedures across various services and interfaces, designing and maintaining comprehensive test plans, and collaborating closely with engineering, DevOps, and product teams to ensure the delivery of reliable, secure, and compliant applications. This role is ideal for individuals eager to learn, with a keen eye for detail and a passion for delivering high-quality software solutions. Your efforts will directly contribute to safeguarding sensitive data and enhancing the user experience for enterprise clients worldwide.QualificationsStrong knowledge of Windows, Linux, and Mac administrationUnderstanding of file and directory permissionsExperience with Active Directory and group policy managementFamiliarity with Azure Domain Services and Intune deployment methodologiesFoundational knowledge of QA methodologies including functional, integration, and system testingBasic understanding of backend systems, logs, and cloud architectures (AWS knowledge is a plus)Proficiency with Jira or similar bug tracking toolsStrong attention to detail and quality assurance mindsetExcellent communication and collaboration skills, especially in remote, cross-functional teamsLegal authorization to work in the U.S. (U.S. Person status, including citizens and lawful permanent residents)ResponsibilitiesExecute manual testing across PEDM services and interfaces, including OS administration, API responses, backend workflows, and security configurationsDesign, document, and maintain detailed test plans, test cases, and scripts to ensure comprehensive coveragePerform integration, functional, and regression testing on new features, updates, and third-party integrationsCollaborate with engineers and product managers to understand technical requirements and use casesIdentify, document, and track bugs using Jira, providing clear reproduction steps and severity assessmentsAssist in implementing QA best practices for enterprise systems, including data integrity checks and role-based access verificationsParticipate in discussions around QA automation strategies and contribute to expanding automated test coverage where applicableMaintain a strong focus on security, compliance, and system reliability throughout testing processesBenefitsMedical, Dental & Vision insurance plans, including coverage for domestic partnershipsEmployer-paid Life Insurance and additional voluntary Short/Long Term Disability Insurance401(k) plan options (Roth and Traditional)Generous Paid Time Off (PTO) policy, including paid Bereavement and Jury Duty leaveAbove-market annual bonuses based on performanceOpportunities for professional growth and development in a dynamic cybersecurity environmentEqual OpportunityKeeper Security, Inc. is an equal opportunity employer and actively participates in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, gender, sexual orientation, gender identity or expression, age, disability, or any other protected characteristic.