QA Engineer (System Testing, Manual tester, JIRA)

Company OverviewAt Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.Department OverviewThe System Test team are first and foremost champions of quality. We believe quality extends beyond bugfree software. It is about ensuring our platform is meeting the standards our customers need when managing critical security operations. We leverage AI to enhance productivity and testing efforts, ensuring we maintain quality at a pace that fits our rapidly changing world. Our team is situated across various global locations, working collaboratively to develop next-generation solutions and quality standards that serve our customers.Inform is a cloud-native Security Operations Center (SOC) incident management platform designed to automate, orchestrate, and optimize the detection, verification, and response to physical security events. The platform reduces time between incident detection and response by leveraging AI and Standard Operating Procedures (SOPs) to quickly identify relevant information, inform users, and enable manual and automatic actions on realworld devices like doors and cameras.Job DescriptionWe are seeking a skilled engineer to join our System Test team supporting Inform, our cloud-native Security Operations Center (SOC) incident management platform. This role is focused on ensuring our products maintain the high standards of quality our customers depend on for critical security operations. You will work alongside a larger test team to evaluate system requirements, design comprehensive test strategies, execute test suites, and provide clear visibility to stakeholders through detailed reporting.Key Responsibilities:Requirements Analysis: Analyze specifications, functional requirements, and existing test documents to ensure testability and identify potential quality risks. Test Strategy & Design: Develop test suites and detailed test cases for complex system features in a distributed SOC environmentExecution & Reporting: Execute test cases on regular cadences, analyze results, and effectively report all detected issues/defects with clarity and precisionComprehensive Testing: Perform functional and nonfunctional testing, including system testing, integration testing, and end-to-end workflows involving hardware integrations (cameras, doors, access control systems)Quality Advocacy: Champion quality throughout the development lifecycle, ensuring the system delivers an intuitive, reliable, and professional experienceBasic RequirementsBachelor's degree in Computer Science, Software Engineering, or related technical field2- 8 years+ of hands-on experience in manual, system, and integration testingDemonstrated experience testing largescale, high-availability, distributed systems involving both hardware and software componentsProven track record with defect logging, triage processes, and working effectively with development teamsWorking knowledge of test management tools (Jira, TestRail or similar)Excellent communication skills (written and verbal) for collaboration and reportingExperience working in an Agile development environment (Scrum/Kanban)Strong attention to detail with excellent time management and organizational skillsPreferred QualificationsExperience leveraging AI tools to enhance productivity and testing effectivenessUnderstanding of test automation methodologies and principlesFamiliarity with security, surveillance, or physical access control systemsTravel RequirementsNoneRelocation ProvidedNonePosition TypeExperiencedReferral Payment PlanNoEEO StatementMotorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.