Remote Production Coordinator

About Design PickleDesign Pickle is a global creative services company providing thousands of businesses with unlimited, high-quality design and illustration work at a flat rate. Founded in Scottsdale, Arizona, Design Pickle was created to deliver reliable, affordable, and scalable creative content to any business.Our Core ValuesBe the SPARKLet your fire and passion inspire someone else’s day.DRIVE PerformanceSeek out new ways to improve performance, satisfaction, and impact for our customers. Less is more rules supreme.Give it to me STRAIGHTLead with radical and professional candor in every situation. Graciously accept when others do the same. Move forward together and aligned.HELP when nobody's watchingFind opportunities to support each other and our clients beyond the day-to-day.Lean into HARDWe thoughtfully select our challenges and tenaciously commit to conquering them.Make your own PICKLESWe are a collection of incredible individuals who challenge ourselves and each other to grow. Change is celebrated as a sign of progress.The RoleAbout This RoleAs a Production Coordinator / Assistant, the contractor is engaged to coordinate a team of creatives, support optimization of client production schedules, and help ensure that all work is completed on time and to the client's satisfaction. On a daily basis, partners with Creatives, Quality Specialists, Team Coordinators, and other Production Specialists, with regular communication Customer Success Managers and Customer Support.Working hours: 9:00 AM to 6:00 PM ESTLocation: Remote, open to candidates in Argentina, Mexico, Colombia, Peru, the Philippines, Malaysia, Indonesia, or India.What You’ll DoSupport optimal performance and creative utilization on the production floor by monitoring key performance indicators and identifying opportunities for improvement.Coordinates with creatives, facilitating the client's production schedule and helping maintain timely completion of deliverables.Monitor the progress of production work and share periodic updates with the client and key stakeholders as applicable.Offer suggestions and recommendations to Creatives to support the delivery of work that meets the standards set by Design Pickle and clients.Review sentiment analysis and ticket feedback ratings from customers.Collaborate closely with Quality Specialists to help maintain design quality and brand guidelines.Collaborate with Team Coordinators, Quality Specialists, and Production Specialists to identify and confirm Design Time for all requests assigned to the team.Help maintain that company notes are updated based on client preferences on an as-needed basis and coordinate related updates with the team.Ideal ProfileRequirementsStrong knowledge of the creative development and production process.Skilled in coordinating multiple projects, timelines, and stakeholders.Excellent organizational, communication, and problem-solving abilities.Proficient in Adobe Creative Cloud (Photoshop, Illustrator, InDesign, After Effects, Premiere Pro, Acrobat), Canva, Figma, PowerPoint, and Google Slides.Experience with project and ticket management tools (e.g., Jira, Confluence).Strong English communication skills and ability to partner effectively with global teams.Comfortable in a fast-paced environment, handling clients via Slack, email, and virtual meetings.Detail-oriented, resourceful, and capable of prioritizing tasks to meet deadlines.Preferred experience coordinating or supporting creative teams or projects in an agency setting.Background in a creative or client-facing role is a plus.What's on Offer?Work from anywhereFixed weekly hoursOn-time, reliable payAdobe creative cloud includedGlobal creative teamReal Creative GrowthCulture that inspiresCreative speaker series