Resource Scheduler

RESOURCE PLANNERAre you passionate about supporting organizations to achieve results and seeking the opportunity to join a team of Resource Planners?A.S.P. Incorporated has provided security and customer service solutions for over 20 years to Canadian clients. We employ over 2000 employees and are a subsidiary of ICTS EUROPE, which is operating in 22 countries and employing more than 17000 professionals. A.S.P provides services to some of the largest airports in Canada and has a significant presence in the Commercial and Residential spaces in Ontario and Alberta.A.S.P. is looking for a Resource Planner who will manage scheduling of staff to support operations to run smoothly. A successful candidate will be required to work with integrity, respect, and take responsibility to maintain confidentiality.What you will do:Staffing of all open hours and processing communication to ensure proper staffingDesigning, maintaining, and implementing schedules for all job sites as requiredMaintaining and providing all reports as required and ensuring all electronic reports are transmitted as per requirementsDocumenting all work hours, time differences and employee changes in the online systems to ensure accuracyAssigning new staff and re-assigning staff according to site requirements and established proceduresEnsuring all vacancies due to any kind of absences are filled and communicating the information regularly with Human ResourcesTracking and submitting additional costs of training time and unbillable overtimeAssisting in tracking and analyzing scheduling trendsMaintaining communication with all stakeholders within operationReporting non-compliance to company policies, procedures, and or violations within the collective agreement if applicableEnsuring data relevant to employee lateness, illness, or positive feedback received are communicated to the Manager, Resource PlanningEnsuring that all employee complaints are resolved as quickly as possible or referred to management, HR, or Area ManagerDisseminating duties post orders to staff when assigning dutiesPositioning may be required to workdays/evenings/ nights and weekends as required to meet organizational needsDemonstrating ability to work effectively with employee groups and building partnerships at all levels of the organizationWho you are:Must be a High School Graduate and possess a Grade 12 High School Diploma (GED) or acceptable equivalent combination of educationHave experience as a scheduler/planner or staffing coordinator in a fast-paced 24/7 operational and/or service delivery environment is an assetExperience in using a database, preferably within a scheduling environmentComputer literacy is required, including knowledge of Microsoft Word, Excel, Internet Explorer and MS Outlook email with proficient typing skillsMust have strong communication and customer service skillsDemonstrate ability to handle difficult callers, stressful situations, and multiple tasks in a professional, positive and constructive mannerKnowledge, awareness and understanding of the various inter-relationships with other Departments (Accounting/Payroll, HR/Recruiting, Training, etc.) and of the needs and goals of other Departments in relation to Resource Planning servicesFull time position - but work schedule can include working weekends12 hours, continental rotationEnjoys driving the resolution of problems and is motivated by an environment of continually taking on new challengesWhy you should work with A.S.P:We care about our team and their personal and professional successWe offer competitive salariesYou can have flexible schedulesA.S.P. Incorporated is committed to supporting a diverse workforce from various communities within which we operate. We encourage all qualified professionals without regard to race, gender identity, colour, sex, marital / family status, citizenship, religion, sexual orientation, aboriginal status, age, etc. to apply.We hire for PERSONALITY. We train for the job.Powered by JazzHRgCm235VnwQ