Restaurant Floor Supervisor

Role DescriptionThis is a full-time, on-site role for a Restaurant Floor Supervisor located in Burnaby, BC. The Restaurant Floor Supervisor will oversee daily dining room operations, ensure smooth service flow, and provide exceptional guest experiences. Responsibilities include supervising the floor staff, addressing customer inquiries or concerns, and ensuring compliance with health and safety standards. Additionally, the role involves contributing to staff training, coaching team members, and supporting sales initiatives to achieve organizational goals.QualificationsStrong Communication and Customer Service skills to effectively engage with staff and guestsProficiency in Training and Coaching to guide and develop team membersExperience in Sales to support and achieve business objectivesLeadership and organizational skills to manage floor operationsAbility to resolve conflicts and maintain a positive team environmentKnowledge of health and safety standards within the restaurant industryPreferred: Previous supervisory experience in the food and beverage sector