Sales Administrator

Role PurposeThe Sales Administrator plays a critical role in supporting the commercial function by managing documentation, communication, and reporting to ensure a smooth and efficient sales cycle. The role serves as a central coordination point between the sales department and other internal teams.Key Duties & ResponsibilitiesProvide administrative support to the sales department and ensure smooth internal communication with relevant departments.Assist account managers with follow-ups, documentation, and communication regarding customer accounts.Collect, input, and process sales documentation to ensure an efficient and timely sales process.Maintain and update CRM and sales database with accurate and current information.Generate weekly, monthly, and ad-hoc sales reports for management review.Handle incoming account queries, ensuring timely resolution or escalation.Coordinate non-routine administrative tasks related to the sales function.Support account managers during customer meetings and presentations when required.Ensure confidentiality and proper archiving of all sales-related records.Perform additional administrative duties assigned by management.Qualifications & SkillsBachelor’s degree (Business Administration preferred or related discipline).2–3 years of experience in sales administration or a similar role.Proficiency in CRM systems and MS Office — especially MS Excel (pivot tables, V-lookups are a plus).Strong command of written and verbal communication (English required; Arabic is a plus).Excellent organizational and documentation skills.Ability to handle multiple tasks and work under strict deadlines.Experience using Saudi Aramco portals is mandatory (e.g., vendor registration, PR/PO processing, gate pass submissions, documentation uploads).Experience in the oil & gas, industrial services, or manpower supply industry is a plus.Certification in Marketing, Sales, or related fields is an advantage.Core Competencies & Personal AttributesSense of ownership and urgencyCustomer-focused mindsetAbility to multitask and manage competing prioritiesHigh accuracy and attention to detailPositive attitude, professional conduct, and strong teamwork skillsStrong problem-solving and time management skillsKey Performance Indicators (KPIs)Timely submission of weekly/monthly reportsAccuracy of CRM data and documentationResponse time to internal and external requestsCompletion of tasks within deadlinesMinimal documentation errors