Sales Engineer (Workplace Technology)

Company Description Datacomm specializes in providing smart, reliable IT solutions to help businesses thrive. We design and implement a range of technologies, including cloud systems, networks, and workplace technology. Our expertise ensures businesses receive tailored solutions that are fully set up, integrated, and supported. With a customer-focused approach, we allow businesses to prioritize growth while we handle their technology needs. Role Description This is a full-time, on-site role for a Sales Engineer specializing in workplace technology, based in Ragama. The Sales Engineer will collaborate with clients to understand their technical needs and recommend tailored IT solutions. Responsibilities include providing technical support, preparing solution demonstrations, assisting the sales team in presenting products, and ensuring smooth integration of technologies. The role also involves maintaining excellent customer relationships to ensure satisfaction and ongoing support. Qualifications Experience in Sales Engineering, including the ability to evaluate client needs and recommend solutionsProficiency in Technical Support to troubleshoot and resolve technical issues effectivelyStrong Communication skills for presenting solutions, conducting client interactions, and maintaining relationshipsBackground in Sales and Customer Service to support business goals and ensure client satisfactionAbility to work collaboratively with a team and adapt to customer requirementsKnowledge of workplace technology or IT systems is an advantageBachelor’s degree in Engineering, IT, or a relevant field is preferred