Sales Operations Admin

Job SummaryThe Sales & Operations Admin provides administrative and operational support to the Sales, Operations, and Procurement teams to ensure smooth daily business activities. This role focuses on sales documentation, invoicing, inventory coordination, and basic financial checks. The ideal candidate is detail-oriented, organised, and comfortable working across multiple teams in a fast-paced environment.This is a junior role suitable for candidates with 1–3 years of working experience, with added advantage for those familiar with agriculture-related businesses or products.Key ResponsibilitiesCold callingConduct outbound cold calls to prospective clients to introduce the company’s products/services, generate interest, and identify potential business opportunities.Maintain accurate call records and follow-up actions, ensuring timely engagement with interested prospects and supporting the sales team in converting leads into customers.Sales & Invoicing SupportPrepare and issue sales invoices and credit notes using QuickBooksPerform basic sales invoice verification and credit checking before issuanceMaintain proper filing and documentation of sales-related recordsCoordinate with Sales team on order confirmations, pricing, and documentationInventory & Operations SupportAssist in inventory tracking and updates, ensuring records are accurate and up to date.Coordinate with Operations team on stock movement, deliveries, and order fulfilment.Support preparation of operational reports related to sales and inventory.Procurement & Administrative SupportAssist Procurement team with purchase documentation, supplier records, and filingSupport coordination between Sales, Operations, and Procurement teams.Handle general administrative tasks such as data entry, reporting, and document control.General SupportRespond to internal queries related to invoices, stock status, or documentation.Ensure compliance with internal processes and basic accounting controls.Perform ad-hoc administrative duties as assigned.Job RequirementsExperience & QualificationsDiploma or Bachelor’s Degree in Business Administration, Accounting, Operations Management, or related field1–3 years of relevant working experience in administrative, sales support, operations, or accounting rolesExperience using QuickBooks or similar accounting systems is highly preferredSkills & CompetenciesStrong attention to detail and accuracy, especially in invoicing and data handlingBasic understanding of sales invoicing, inventory management, and credit control processesGood organisational and time-management skillsAbility to work cross-functionally with Sales, Operations, and Procurement teamsProficient in Microsoft Excel and basic reportingAdded Advantage (Bonus Points)Experience or exposure to agriculture, farming, food supply chain, or agri-based businessesFamiliarity with inventory-heavy or fast-moving goods environmentsPersonal AttributesResponsible, reliable, and willing to learnAble to work independently with minimal supervisionGood communication skills and a positive working attitudeA generally good team player.