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Mashreq

Senior Business Analyst.CXC - RBG - Direct Banking Centre-Egypt COE.Client Experience and Conduct Group-MEGPCOE

Mashreq • Egypt • onsite
Posted: 2 days ago
Research, Analyst, and Information Technology mid

Job Description

As a Business Analyst, you would be the primary point of contact for chat platform end users for Chat BOT and IVR (Interactive Voice Response), closely work with front line staff and Site managers across teams, eliminating redundancies and improving efficiency.

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