Social Lead/Community Manager

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab's cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.Job Summary:We're looking for a Social Lead / Community Manager who lives and breathes digital culture, someone who understands what makes people engage, share, and connect. You'll be the bridge between our brand and its community, leading the charge in building meaningful relationships, creating conversations, and driving engagement across social platforms.Role: Lead and manage the social media strategy across key platforms (Facebook, Instagram, TikTok, LinkedIn, X, etc.)Build, grow, and engage online communities — fostering genuine connections and advocacyOversee daily community management, including content moderation, feedback loops, and conversation trackingPlan and execute content calendars, social campaigns, and always-on activations that align with brand objectivesCollaborate with creative, content, and analytics teams to ensure social strategies are data-informed and creatively strongMonitor trends, social listening insights, and platform updates to keep the brand ahead of the curveManage reporting, social performance tracking, and continuous optimisation to drive measurable resultsPartner with clients and internal stakeholders to deliver best-in-class social strategies and community experiencesYou:BA/BS degree or equivalent experience5+ years of experience in social media management, community management, or digital marketing (agency experience preferred)Strong understanding of social platforms, audience behavior, and online community dynamicsProven ability to develop and execute social strategies that drive engagement and growthExperience in managing teams, external partners, and influencer or community initiativesData-driven mindset — comfortable analysing metrics and turning insights into actionsA passion for storytelling, culture, and digital innovationExceptional verbal and written English communication and presentation skills to cover projects across APACPlease note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.