Social Media Senior Client Strategist

Here’s who we are:Parallel Distribution is a social media marketing platform that creates and posts thousands of organic pieces of content daily for some of the fastest growing brands. Our custom-built infrastructure enables us to create scalable content templates and deploy them across an expansive network of devices, primarily on TikTok.This is a hybrid role combining client success, performance strategy, and content execution. You will act as the embedded expert for multiple clients, monitoring posts and accounts, evaluating performance in real time, and directly shaping their creative direction. You must be fluent in TikTok, have experience with UGC or organic content, and know what compelling, non-paid advertising looks and sounds like.What You'll Do:Own the content performance lifecycle for your clients; know which templates are posting, what’s working, and what needs to be changedMonitor TikTok performance across assigned accounts daily; pull, interpret, and act on analyticsEdit or remove underperforming content and push high-performing formats at scale.Host bi-weekly client meetings with an agenda and analytics reviewBuild and iterate on content templates using our internal tooling, either yourself or by directing the internal content teamWrite clean, AI-friendly prompts for video/image generation toolsSubmit new feature specs and report bugs to engineeringStay immersed in the TikTok ecosystem to bring fresh, culturally relevant ideas into testingAssign content templates to accounts and configure performance testing strategies (A/B groups, test vs. scale accounts)Track and manage onboarding timelines, set expectations clearly, and close feedback loops quicklyWhat We're Looking For:Deep understanding of organic content strategy, especially on TikTok.Strong pattern recognition; able to spot what works and why.Detail-oriented with a performance mindset and strong sense of accountability.Responsive and reliable; able to acknowledge all client messages within 20 minutes during work hours.Role Details:Full-time (40 hr/wk), in-person, based in our Greenwich Village officeReports to the CEO, COS and Head of ContentCompetitive salary, dependent on experienceCollaborates closely with engineering and internal content teamRoom for growth to lead the Content Team or become the Head of Customer SuccessPrimary KPI: client retention and campaign performanceWe are flexible and open to various structures. If there’s something about the setup described above that may not work for you, but you have a feeling this job is otherwise a good fit; please let us know.This is a contract-to-hire role. Parallel Distribution is an equal opportunity employer.