Solutions Architect

About Iron MountainIron Mountain is the world's leading data storage and information management solution provider. For over 70 years, Iron Mountain Incorporated (NYSE: IRM) has been a strategic partner to care for your information and assets. A global leader in storage and information management services and trusted by more than 225,000 organizations around the world, including 95% of the Fortune 1000, we protect, unlock, and extend the value of your work – whatever it is, wherever it is, however it’s stored.Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.About the JobIf you seek a high-growth career opportunity with national (and potentially expanding to regional) responsibilities in a market leading data management and information governance services company, this could be an ideal opportunity for you. To support the growth of our digital business in the Asia Pacific region, Iron Mountain seeks a Digital Solutions Architect for Singapore in our Digital Business Unit. The ideal candidate should have 5 to 10 years' experience in digital solution design, technical architecture development, pre-sales and/or sales of software solutions, digital storage (cloud or on-premise), and IT infrastructure. We develop digital platforms and integrate best-of-breed digital solutions for you to engage enterprise and government customers and partners as their digital solutions consultant and to deliver Information, Content and Data Management solutions that our customers need.About the TeamYou shall be part of the growing Commercial Team of the Asia Pacific Digital Business Unit. The team comprises technology industry professionals who have extensive experience in the sales and pre-sales of digital solutions to add value to our customers' work. You shall report to the regional leader of solution architecture and shall have peers across Asia Pacific and the world. This team is open, dynamic, collaborative, positive and highly energetic. If this is the type of environment that you envisage working in, then please read further.ResponsibilitiesUnderstand customers physical and digital information environment and identify challenges; provide problem solving solutions as it relates to Iron Mountain servicesScoping Iron Mountain solutions across the Digital portfolioPresent solution overviews and demonstrationsAnswer advanced product questionsPilot / Proof Of Concept (POC) development, tracking and supportAnswer sales teams questions and provide training as neededSupport technical portion of RFPs and RFQs/RFIsGather and share intelligence on market trends, industry trends and competitorsAttend relevant trade shows and marketing events to create and advance opportunitiesProvide solution configuration recommendations, architectural diagrams, quote / schedule / contract / SOW creation, modification and supportProficient in Total Cost of Ownership (TCO) and Return On Investment (ROI) modellingExceed assigned pipeline and quota achievement.QualificationsA degree or diploma from a recognized institution of higher learning in Singapore or overseas. Ideally 5 to 10 Years of working experience with the following:Working knowledge of Electronic Content Management solutions, Document Management Systems, Workflow, Business Process Management and Information GovernanceUnderstanding of the use of Enterprise Software for structured and unstructured data and content managementFamiliar with Cloud SaaS or on-premise content services, digital storage and information managementPossess industry-specific expertise around modern digital technologies and their impact in business transformationExperienced in consultative solution sales and pre-salesAble to collaborate at all levels within Iron Mountain and serve our customers from operational to C-levelKnowledge of Electronic Resource Management, Customer Relationship Management, Document-Content Management, Information Governance and Business IntelligenceFamiliar with enterprise data storage/archiving techniques and applicationsAwareness of cloud storage such as Amazon S3, Microsoft Azure, Google Cloud Platform and on-premise digital storage solutionsAbout You:Strong command of the English Language with excellent written, oral and presentation skills.Strong interpersonal skills as required of a consultant, including the ability to engage and ask the right questions, listen and understand, analyse and process information, correlate customer needs to solutions, plan and respond to address current customer issues and foreseeable issues in the future.Able to communicate openly, have discretion as needed, willing to learn and share information/career experiences.Possess high degree of self-motivation and an inquisitive curiosity and willing to seek answers.Ideally extroverted with the ability to influence and negotiate with others.Ability to make decisions and think in broad terms, considering the impact on Iron Mountain and our customers.Willing to learn and have fun in a dynamic hybrid work environment.