Spanish Speaking Customer Service for Automotive Company in Greece

Mercier Consultancy MD is thrilled to announce a position for Spanish Speaking Customer Service Representatives for an Automotive Company in Greece. This is an exciting opportunity for individuals who are passionate about the automotive industry and dedicated to providing exceptional service. In this role, you will communicate with clients in Spanish, addressing their inquiries and ensuring a smooth customer experience.Key ResponsibilitiesHandle customer inquiries related to automotive products and services, including vehicle specifications, pricing, and maintenance information via phone, email, and chat in SpanishAssist customers with vehicle purchases, service appointments, and issue resolution, ensuring outstanding customer careProvide clear and accurate information regarding warranties, recalls, and financing optionsDocument all customer interactions accurately within the CRM system for future referenceCollaborate with sales and service teams to address customer needs and enhance the overall experienceStay informed about automotive trends, new models, and company offerings to provide relevant information to customersRequirementsFluency in Spanish (both written and spoken) is essential; knowledge of Greek and/or English is a plusPrevious experience in customer service, particularly in the automotive industry, is preferredStrong communication skills and a customer-oriented approachAbility to resolve customer issues efficiently and effectivelyCompetence in multitasking and managing various customer inquiries simultaneouslyFamiliarity with CRM software and general office applicationsWillingness to work flexible hours, including evenings and weekends as necessaryBenefitsCompetitive Monthly Salary2 Extra Salaries Per YearFully Paid Relocation PackageFully Paid TrainingHealth InsuranceAnd Much More..