Dutch Speaking Customer Service for Tech Company in Greece

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for a tech company based in Greece. This role is perfect for individuals who are passionate about technology and dedicated to providing exceptional support to customers. As a representative, you will assist clients in navigating tech-related inquiries and ensure they have a seamless experience while communicating in Dutch.Key ResponsibilitiesManage customer inquiries regarding tech products, services, and troubleshooting via phone, email, and chat in DutchProvide support for product setup, usage, and ongoing maintenanceEducate customers about features, updates, and best practices for optimizing their tech experienceResolve customer issues and complaints efficiently and professionallyDocument all customer interactions accurately in the CRM systemCollaborate with technical teams to provide comprehensive solutions to customer problemsStay informed on the latest tech industry developments and product offerings to assist customers effectivelyRequirementsFluency in Dutch (both written and spoken) is essential; proficiency in English is advantageousPrevious experience in customer service, especially within the tech industry, is preferredStrong communication and interpersonal skills with a focus on customer satisfactionExcellent problem-solving abilities and a proactive approach to customer inquiriesA passion for technology and the ability to explain complex concepts simplyProficient in using customer service software and CRM applicationsWillingness to work flexible hours, including evenings and weekends, if requiredBenefitsCompetitive Monthly Salary2 Extra Salaries Per YearFully Paid Relocation PackageFully Paid TrainingHealth InsuranceAnd Much More..