Sr. House Keeping Officer

Lead a team of professionals in the coordination of cleaning, waste management and pest control services environment related services and inspection of all Aspire Zone indoor and outdoor venues, with an aim to meet established Aspire Zone cleanliness and hygiene standards. Key Accountabilities & Activities Planning and SchedulingContribute to identification of AZF SBUs requirements in relation with high standard Housekeeping services (cleaning, laundry waste management and pest control) for daily and events operations.Receive requests and schedule service deliveriesServices CoordinationReview the scope of services and prepare schedules for Housekeeping services and ensure contracted services agents execute the same as per the approved plan/s and scope of services Liaise with Key Stakeholders and different departments/functional areas where needed for smooth service delivery of Housekeeping services.Review reports from Municipality and implements follow-up action plans based on reports to ensure that cleaning, waste management and pest control standards are adhered to Review invoices and reports documenting the work provided by contracted service agentsContracts and Supplier Relations/ Contractor Vendor EvaluationContribute to contractor/vendor selection from a technical perspective by providing technical input to the head of section in order to convey the same to the procurement departmentProvide inputs to the Section Head on Housekeeping requirements for Aspire Zone and communicates the same to the contracted services agentsContract ManagementContribute to contracts scope of work and KPIs development;Monitor contractors closely to ensure compliance with the contract terms and conditions, completion of contracted services as requested as well as to ensure expenditure control and compliance with contract’s approved budgetInspections and MaintenanceConduct random inspections of Aspire Zone venues to ensure that established Aspire Zone Housekeeping standards are being metConducts random visits to Aspire Zone sites to ensure Housekeeping activities are performed as per plansRecords MaintenanceMaintain data related to frequent Housekeeping records of all areas in order to ensure compliance with the approved services policies, procedures and plansSystems & ProcessesImplement approved departmental policies, processes and procedures, to ensure work is completed out in a controlled and consistent manner while delivering a world class serviceEnsure cost-efficient usage of all applicable resources to reduce wastage and unnecessary expenseShare ideas and viewpoints to further streamline processes, thus driving efficiency and improvements across the organizationHSE & Risk ManagementAdhere to all relevant QHSSE procedures, instructions and controls so that AZF provides a safe, world class, secure and environmentally responsible service to customers, the public and its own peopleFollow all relevant safety, quality and environmental management policies, procedures and controls to guarantee employee safety, delivery of high quality products/services and a responsible environmental attitudePeople ManagementAssist in the development plans and performance management of direct reports to meet the AZF objectivesPrinciples & ValuesAct consistently in accordance with clear ethics and values while utilizing diversity for the good of individuals and the organizationOther ResponsibilitiesAssume or accept any other responsibilities as assigned by the direct supervisor within the position role and responsibility Qualifications/RequirementsExperience8-10 years of related experience of which a minimum of 3 years should be in a similar position / responsibility, preferably in a similar Industry.Large scale sports event experience is mandatory.Hospital/Medical cleaning experience for min 1 year is mandatory.Education and CertificationBachelor’s degree or equivalent, preferably in Facilities Management or 3 Years Diploma in Hotel Management.Preferably a Master’s degree in Business Management or Administration or equivalent.Job specific Technical SkillsGood knowledge of MS OfficeCleaning, Waste Management and Pest Control international standards.People Management Skills.Health and safety procedures relevant to the job.Time Management SkillsLanguageRequired – English (Proficient)Preferred – Arabic (Preferred)