Strategic Account Manager

Account Manager at Alva LabsThe workforce is undergoing a massive transformation, with up to 50% of today’s jobs expected to require new skill sets within a few years. This shift makes evaluating talent challenging, and closing this skill gap is rapidly becoming the most critical issue for companies worldwide.At Alva, we believe you are more than just your CV. Traditional evaluations can't capture your full potential, especially in a world where roles evolve quickly. We're dedicated to building an inclusive product that gives everyone an equal opportunity to showcase their abilities and match efficiently with relevant job opportunities. By doing so, we empower companies to thrive and improve their performance through better talent alignment.We are currently seeking a Account Manager to help us revolutionize how the world views talent, today and tomorrow.🌍 The companyAlva Labs is a Stockholm-based SaaS company that offers a solution that is helping global organizations grow their team in a scientific way. Alva has created a unique candidate assessment platform that helps companies find the right candidate for them, and candidates to find their dream job. Combining state-of-the-art psychometrics, data science, and an obsession with candidate experience, it provides the needed tool for data-driven talent acquisition.We are embarking on an ambitious product innovation journey and evolving our go-to-market strategies. In this dynamic environment, the Account Manager will play a pivotal role in shaping the future success of our company.🎯 The roleAs the Account Manager for the Grow segment, you will be the commercial owner responsible for driving revenue growth within a portfolio of approximately 250+ accounts. This role focuses on proactive outreach, identifying high-value sales opportunities, and managing the full sales cycle for expansion deals. You will collaborate closely with Customer Success while reporting directly to Head of Customer Success, ensuring a seamless customer experience and contributing to the company's overall revenue targets.Key ResponsibilitiesServe as the commercial owner for the Grow segment, managing renewals, expansions, and upsell opportunities within a portfolio of approximately 250+ accounts.Drive proactive outreach to identify high-value sales (HS) opportunities across all Ideal Customer Profile (ICP) customers.Manage the full sales cycle for HS opportunities, including funnel building, qualification, discovery, and closing, similar to new customer acquisition.Collaborate closely with Customer Success to ensure smooth handover and ongoing support for customers after an HS deal is signed.Develop and execute targeted sales strategies to achieve and exceed renewal, expansion, and upsell targets within the assigned account portfolio.Maintain accurate and up-to-date records of all sales activities, customer interactions, and pipeline progress in the CRM system.Report directly to Head of Customer Success, providing regular updates on sales performance, market trends, and customer feedback.🙋 ♀️ YouPrior ExperienceProven experience in SaaS or B2B environments, with a focus on renewal, expansion, or land-and-expand sales roles.Experience managing a portfolio of accounts and driving revenue growth through proactive sales efforts.Background in a hunter-style account management role, with a focus on identifying and closing new sales opportunities within existing accounts.Specific Knowledge AreasStrong understanding of SaaS business models and sales processes.Familiarity with CRM software (e.g., Salesforce, HubSpot) for managing sales activities and customer data.Knowledge of sales methodologies and techniques for effective pipeline management and closing deals.Skills & AbilitiesStrong commercial mindset with the ability to confidently drive sales motions within an existing portfolio.Excellent communication, negotiation, and interpersonal skills.Proactive and target-oriented with a structured approach to pipeline management.Ability to collaborate effectively with cross-functional teams, including Customer Success.✨ What we offerAt Alva, you’ll join a team of truly talented people working to build a fairer, more efficient job market by leveraging science and data. The problem we’re solving isn’t just interesting – it’s important. By helping organizations and candidates find the right match, we have the opportunity to positively impact millions of lives.As a company, we’re ambitious and driven by the value we create for our customers and users. We hold ourselves to high standards, and we believe that to thrive here, your values should align with ours. Please take the time to read more about them → here ←.🔗 See our full benefits package here!📝 The hiring processGiven that we claim to be experts in hiring, you probably wonder what we have in store for you.Application with screening questions.Screening with Alva’s psychometric tests.First interview with Hiring Manager.Second interview with CS team lead.Case exercise (focusing on how you would do the work)Background check (yes, we do take security seriously).Offer, sign, and happy dance!