Strategy & Consulting - Global Network - H&PS - Scrum Master

Project Role Description We are seeking a dynamic and experienced Scrum Master or Business Analyst with a strong background in the healthcare industry to join our team. This role will be instrumental in driving Salesforce implementations and enhancements that support provider operations, provider portals, member portals, broker portals and other Healthcare WorkflowsMust have :  Health industry Experience; Business Analysis or Scrum Master Good to have: Salesforce certified or Scrum Master Certification Years of Experience: 5-9 years(s) of experience is required Educational Qualification: 15 years of full-time education (Bachelor’s degree or equivalent required) Roles & Responsibilities: -Facilitate all scrum ceremonies, support team in agile scrum principles, and build a smooth line of communication between Product owner and the team Collaborate with cross-functional teams (clinical, technical, implementation) to gather requirements, investigate issues, and implement solutions. Translate business requirements into Salesforce solutions, including workflows, reports, and dashboards. Participate in requirement gathering, scoping, implementation, testing, training and validation activities, ensuring system integrity and compliance with organizational standards. Document configuration changes, workflows, and support processes for knowledge management. Provide mentoring and training to junior analysts and team members. Actively contribute to team discussions and continuous improvement initiatives Ensure alignment with Salesforce best practices and health industry compliance standards Required QualificationsProven experience as a Scrum Master or Business Analyst in Agile environments for at least 1 Salesforce Implementation Strong understanding of healthcare workflows, terminology, and regulatory requirements (e.g., HIPAA, CMS). Excellent communication, facilitation, and stakeholder management skills. Certifications (e.g., Admin, Health Cloud, BA, Scrum Master) are a plus. Education: 15 years of full-time education (bachelor’s degree or equivalent required). Preferred SkillsExperience with Digital Front Door, CRM, Contact Center, or Q2C solutions in healthcare. Familiarity with tools like Jira, Confluence or Azure Devops Ability to work with distributed teams across geographies. What’s in it for you?An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 624,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com About Accenture Strategy & Consulting:Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https://www.accenture.com/us-en/Careers/capability-network Accenture Capability Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team