Probe CX

Talent Acquisition Specialist - Support and Leadership Hiring

Posted: 5 hours ago

Job Description

Position Overview:We are seeking a highly motivated and detail-oriented Talent Acquisition Specialist to join our recruitment team, focusing on Support and Leadership Hiring. This role will be responsible for managing the end-to-end recruitment lifecycle, from understanding the hiring needs to onboarding selected candidates. The ideal candidate is not only skilled in sourcing and screening talent but also dedicated to creating a positive candidate experience and building strong partnerships with hiring managersKey Responsibilities:Conduct a job briefing call with hiring managers to gain a clear understanding of role requirements, team dynamics, and success profilesDevelop effective sourcing strategies to attract high-quality candidates for support and leadership rolesManage the screening and initial interview process, ensuring candidates are assessed against both technical and behavioral competenciesEndorse shortlisted candidates to hiring managers and provide thoughtful recommendations to support successful hiring decisionsPartner with hiring managers throughout the selection process, offering insights on talent market trends, candidate profiles, and hiring best practicesLead offer management and negotiation, balancing company compensation structures with candidate expectations to achieve win-win outcomesGuide candidates through the onboarding process, ensuring a smooth transition into the companyChampion a positive candidate experience, ensuring clear, timely, and respectful communication at all stages of the recruitment processMaintain strong candidate pipelines and continuously improve sourcing and engagement strategiesQualifications:Amenable to work on a fixed-term employment of 6 monthsBachelor’s degree in Human Resources, Psychology, Business Administration, or a related fieldProven experience in talent acquisition, with a focus on support and leadership hiring in a BPO setting (experience in hiring for workforce, quality, and training roles are preferred but not required)Strong organizational skills with the ability to manage multiple requisitions simultaneouslyKnowledgeable in using Workday as an ATSKnowledgeable in doing boolean/X-ray search and utilizing the LinkedIn Premium service (preferred but not required)Amenable to work on a hybrid work set-up (Mainly in Global One, Eastwood, QC) and on a dayshift schedule

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