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Activate Talent

TikTok Shop Live Support Specialist

Activate Talent • Philippines • onsite
Posted: 17 hours ago
Administrative mid

Job Description

We’re hiring a sharp, fast-moving support pro to manage all backend operations during TikTok Shop live streams. You’ll keep the lives running smoothly by handling customer questions, resolving order issues in real time, updating product pins, coordinating with the host, and flagging any platform problems the moment they appear.What You’ll OwnLive chat moderation and instant customer support during TikTok Shop streamsManage product pins, inventory updates, and price changes mid-streamTroubleshoot order errors, coupon issues, and buyer questions on the flyCommunicate with the host and ops team to keep the live seamlessPull post-live reports (sales, issues, insights)What You NeedTikTok Shop live stream experience Fast typing, fast thinking, zero flusterStrong written English and customer support instinctsAbility to handle high-volume live interaction

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