Transformation Project Manager - Customer - APAC (P725)

We're Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.As a company, we're passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities. Why you will love this opportunity as Transformation Project Manager (6m FTC) at CivicaWe're looking for a strategic leader to shape the future of our software business and turn big ideas into impactful change. In this role, you'll lead high-profile transformation projects that boost efficiency, unlock scalability, and power our next stage of growth.You'll work closely with teams across Engineering, Product, Support, Services, HR and Finance to deliver smarter processes, stronger collaboration and meaningful business outcomes that align with our long-term strategy.What You'll Be DoingDevelop and manage project plans, budgets, schedules, and deliverables across multiple workstreamsTrack progress, anticipate challenges, and keep projects on targetBuild strong relationships and communicate effectively across all levels of the businessFoster collaboration between technical and non-technical teams and manage expectationsIdentify risks early, implement mitigation strategies, and escalate critical issues when neededLead change initiatives, guide smooth transitions, and champion continuous improvementKeep leadership and stakeholders informed with clear updates and accurate documentationWork collaboratively to deliver successful outcomes and support the growth of your teamRequirementsWhat you will need to be successful in this roleProven experience in project execution and delivery, creating realistic timelines, milestones, and resource plansSkilled at identifying, assessing, and mitigating risks proactivelyManage project budgets and ensure spending stays within agreed limitsDeliver projects that meet agreed standards and stakeholder expectationsStrong communicator, able to report progress, risks, and decisions clearly to senior stakeholdersAble to balance competing priorities and make informed decisions within project constraintsResilient under pressure, maintaining composure and overcoming setbacksTake ownership of outcomes and drive continuous improvementUnderstand the impact of change on an organisation and use effective strategies to deliver measurable benefitsWe really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list, please still get in touch. We'd love to have a chat and see if you could be a great fit.BenefitsWhy you'll love working with us.We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:We're all different - and we love this about us.We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.Flexible Work - we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.