Virtual Assistant (Insurance & Medicare Support)

We’re seeking a reliable and detail-oriented Virtual Assistant to join our U.S.-based insurance and Medicare agency. You’ll handle client communication, CRM management, and administrative support while helping our team deliver top-quality service.ResponsibilitiesManage calls, emails, and client appointment scheduling.Update CRM systems (GoHighLevel).Prepare and organize forms, policies, and reports.Assist with follow-ups, client updates, and recordkeeping.Support marketing and project coordination as needed.Top 3 SkillsAdministrative Support & CRM Management – Organized, tech-savvy, and able to handle sensitive data accurately.Customer Service & Communication – Professional, clear, and confident in English (spoken and written).Attention to Detail & Reliability – Consistently accurate, responsive, and deadline-oriented.RequirementsExcellent English (spoken & written)Quiet, private, and reliable workspaceStable high-speed internet + backup planCoachable and eager to learnSelf-starter with initiative and integrityComfortable using CRMs, spreadsheets, and CanvaMust be available to work U.S. Eastern Time hoursNo job stacking; long-term commitment required PreferredExperience in life, health, or Medicare insurancFamiliarity with GoHighLevel or AgencyBlocRequested MaterialsResume1–2 minute video introductionInternet speed test and backup planMonthly rate expectation (USD)Confirmation of work hours and setup