Administration Officer Level 4 - Patient Liaison Officer - Port Macquarie Base Hospital

Employment Type: Permanent Part TimePosition Classification: Administration Officer Level 4Remuneration: $36.45 - $37.29 per hourHours Per Week: 28Requisition ID: REQ615978Advertising closes: 24 November 2025Employment with Mid North Coast LHD requires candidates to hold a valid authority to work in Australia (Aust Work Rights Visa). What You'll Be DoingProvide a customer focused service to staff and patients of MNCLHD whilst ensuring that all inpatients are assessed and classified with regard to their financial classification (holder of private health insurance, MVA, DVA, worker's compensation, ineligible overseas visitors, defence force personnel etc).Provide education to encourage conversion of patients, with private health insurance, from non-chargeable to chargeable status. Liaise with appropriate areas to ensure that patient billing information is obtained in a timely fashion in order to meet revenue requirements.This position contributes significantly to increasing revenue for the organisation.Why Join Us? Work-Life Balance – Enjoy an accrued day off each month (for full-time employees), 17.5% annual leave loading, and paid parental leave.  Financial Benefits – Boost your take-home pay with salary packaging, save on car costs with novated leasing, and access relocation assistance.  Health & Wellbeing – Stay active with discounted gym memberships (Fitness Passport), free flu vaccinations, telehealth support, and confidential Employee Assistance Program (EAP) counselling for you and your family. Plus, access discounted private health insurance.  Career Growth – Advance your career with free professional development courses and secondment opportunities.  Diversity and Inclusion lies at the heart of how we recruit. Mid North Coast Local Health District is committed to building a diverse workforce that reflects and understands the community we serve. We are dedicated to fostering an inclusive workplace culture where everyone feels respected, valued and that they belong. As an equal opportunity employer, we welcome applications from candidates of all cultures, backgrounds, abilities, and experiences. We encourage you to reach out if you require any adjustments or assistance during the recruitment process to ensure you have every opportunity to showcase your talent, skills, and potential. Please refer below to contact our Diversity, Equity & Inclusion Manager. This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive for Category A positions prior to offer.  All new employees must agree to comply with the requirements outlined under the General questions section at Occupational assessment screening and vaccination - FAQ Salary will be accordance with NSW Health State Awards for the advertised classification/s.  These awards are available at http://www.health.nsw.gov.au/careers/conditions/pages/default.aspx. Are you interested in moving to the Mid North Coast? Learn more at The Welcome Experience. A free service supporting businesses, essential workers and their families who are considering moving or have made the move to regional NSW. A TALENT POOL MAY BE CREATED FOR FUTURE ROLES AND WILL REMAIN VALID FOR 18 MONTHS. Need more information? Click here for the Position Description Find out more about applying for this positionFor role related queries or questions contact Kylie Johnson on Kylie.Johnson1@health.nsw.gov.auFor Diversity, Equity & Inclusion enquiries, please contact the District Manager - MNCLHD-Inclusion@health.nsw.gov.au'Get to know our Health District' - MNCLHDCode of Ethics and Conduct for NSW Government Sector EmployeesMid North Coast LHD is committed to implementing the child safe standards. For more information, please click here Child Safe StandardsNeed assistance with your application please refer to our resources: How To Apply or for Aboriginal People and Torres Strait Islanders refer to: Stepping Up