Assistant Service Manager

We are currently looking to recruit an Assistant Service Manager with first class customer service skills.While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.Working hours are Monday to Friday 8am to 6pm, and Saturdays on a rota basis. OTE up to £40,000 plus benefits including a company car.In every aspect of our dealerships the aim is always to exceed customer expectation. Customer care is of paramount importance within this role as you will be leading from the front to ensure that our customers receive the best possible service experience.Role and ResponsibilitiesTo ensure the efficient and profitable operation of the Service departmentTo maximise departmental performance in line with market potentials through the sale of labour, parts and accessoriesTo ensure that all manufacturers policies and procedure are adheredAssist with planning, forecasting and delivering sales targetsManaging and development of the teamGrowing workshop utilisation and efficiencyExceeding customer satisfactionManaging the smooth running and day to day activity of the Service DepartmentYou will need to be hands on in your approach to help support the Service Manager in driving the department forward, ensuring targets are met and budgets are managed. You will also be versed in all aspects of the Service Department.The ideal candidate will have previously worked as a Service Advisor, Senior Service Advisor, or workshop controller.What we offer33 days holiday including bank holidaysCompany PensionWellness ProgrammeSick PayGroup life insuranceStaff discount on car servicingListers Benefits – discounts on retailers, restaurants, cinemas & holidaysLong service and loyalty incentivesStaff referral schemeIn-house, Manufacturer & Professional QualificationsCompany EventsWhy Listers?Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you