Bilingual Customer Care Advisor

Make a lasting impact as our newest Customer Care Advisor!We are looking for heart-centered professionals who believe every conversation is an opportunity to help someone thrive. In this role, you’ll do more than just answer questions—you’ll solve real-world problems and build the trust that keeps our clients coming back. If you want to work in an environment that celebrates your empathy and rewards your dedication to helping others, we would love to have you on our team!Channel: VoiceRequirements:Advanced English level-B2Full FlexibilityHigh School DiplomaOnsite Positions (Pavas)Candidate Profile:Projects a warm and professional image through outstanding verbal communication.Uses active listening and analytical thinking to resolve complex problems.Manages phone interactions efficiently while multitasking across multiple digital platforms.Demonstrates a deep commitment to delivering an exceptional customer experience.Maintains a strong record of reliability and follows established procedures with precision.Stays composed and effective even when navigating high-pressure or challenging situations.Contributes to team success with a positive attitude and a continuous desire to learn.Benefits:Competitive Account bonusGenerate an additional income with our referrals program!On-Site doctorFREE On-Site GymEmployee Assistance Program (Finance, Legal and Psychological Assistance)Cafeteria SubsidyBirthday Off!Benefit Hub (Amazing discounts in hotels, flights, restaurants, universities, gyms etc.)Asociación SolidaristaTop Performer Recognition ProgramCNX University (free online courses and certifications)LinkedIn Learning enterprise profile for all Game Changers!Career Growth Program