Collections Support Processor with Ukrainian

Your career is about what you want to be and who you want to be. It’s about bringing your skills, curiosity and best true self to work.In Accenture Operations we rethink the way people work and businesses perform by harnessing the power of rich data for decision-making, innovative technology, and advanced machine intelligence.In an era where people are critical to success, join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work.Being part of this team, you will work from Monday-Friday, 09:00-18:00, in a hybrid way from our office location from Bucharest or fully remote if you are from another city from Romania.How you’ll make an impact:Manage customers’ expectations;Reconcile client’s accounts;Initiate collection activities via mail/ phone and manage the customer portfolio (within the agreed credit terms and credit limits);Provide information of credit worthiness to customer service when required;Input notes on payment agreements, do daily follow-ups and reinstate accounts when payment is received.Skills that make your work successful:You have B2 Ukrainiean and English language skills;You are a junior candidate who wants to learn from our professionals;Bachelor's degree-mandatory;You communicate easily;You are a team-player;You can solve urgent matters;You are reliable and proactive.Employee Benefits – Be well, work well, live well Be at your physical best & take advantage of additional financial supportFlexible medical & dental subscription plan with Regina Maria;Nutrition counselling & Wellness subscriptions (7Card, Worldclass, SanoPass, or other providers);Benefit Online platform for gift vouchers, transportation passes, vacation, cultural activities and many others;Discount on Accenture shares through Employee Shares Purchase Plan;Referral bonus, depending on the career level of the job opening;Life insurance for you and your loved ones.Follow your purpose23 vacation days with our loyalty scheme, granting additional days: 1 extra day after 2 years, another after 5 years, and an additional day every 3 years until reaching a total of 30 vacation days;Additional private pension plan, starting the second month of employment;Flexible working hours depending on project specifics;Access to a wide range of training and development opportunities;Communities of interest: sport, volunteering, and employees' resources groups (parents, mental health allies, Pride, disability, expats).Care for you and your loved onesPsychological and psychotherapy counselling support;Premium access to well-being apps (Calm and Wysa);Paid maternity or paternity leave;Children educational reimbursement;Support for adoption & psychological, financial and legal sessions for everyone in your household.At the heart of change, there is a great human. Bring your ideas, ingenuity and passion and be part of our team!